Excellent service and rang back each time when they said they would. They did everything they said they would which was great.
Ray Chapman Motors
Ray Chapman Motors
11 years ago
Good Morning Mr C,
Thank you for completing your service questionnaire following the supply and fitting of your Euro number plates. We are delighted you are happy with the Aftersales service provided by RCM York. We hope you are enjoying your Volvo XC60 and we look forward to seeing you in the dealership again soon. In the meantime, have a lovely holiday.
Kind regards
Ray Chapman Motors, York
High level of service in the sales and the service departments.
Ray Chapman Motors
Ray Chapman Motors
10 years ago
Good Afternoon Mr W,
Thank you for your feedback. We are delighted to read your comments and we hope you are enjoying your new Volvo XC60. We look forward to seeing you at RCM York at the end of October for your complimentary Quality Assurance Inspection. In the meantime, we hope your cycling training is going well and we look forward to seeing you at our event with Madison Genesis on 18th September 2015.
Kind regards
Ray Chapman Motors, York
Good Morning Mr B,
Thank you so much for your feedback which has been passed on to the team at Malton. We are delighted you are pleased with your car and that everything is in order since it's MOT.
We hope you are looking forward to taking delivery of your new XC60 in September. Please remember to contact your dedicated Sales Consultant, Derrick Whitworth on 01653 693751, if you have any queries in the meantime.
Best wishes
Ray Chapman Motors, Malton
Excellent friendly informative service that kept me informed all the time scales, procedures and introduction to the car. Delivered on date on time.
Ray Chapman Motors
Ray Chapman Motors
11 years ago
Good Afternoon Mr R,
Thank you for your response which has been passed on to your dedicated Sales Consultant Dan Hall and the team at Malton. We are delighted you are enjoying your new Volvo V40 and we look forward to seeing your vehicle at the end of September for it's complimentary Quality Assurance Inspection. We will contact you nearer the time to organise a mutually convenient booking.
Have a lovely weekend,
Kind regards
Ray Chapman Motors, Malton
Good afternoon Mrs W,
Thank you for taking the time to complete our Service Questionnaire. We are delighted you were pleased with your visit and we hope your Volvo XC60 is running well. Please do not hesitate to contact us at Malton on 01653 693751 if you have any further concerns. We look forward to seeing you in due course.
Kind regards
Ray Chapman Motors, Malton
Good afternoon Mr S
Thank you for your sales feedback which has been passed on to your dedicated Sales Consultant at York, Barrie Davis. We are delighted you are pleased with your Volvo V60 and we hope you have many miles of enjoyable motoring. If there is anything you are unsure of or need any assistance please do not hesitate to contact Barrie or any of the team at York on 01904 789789.
Kind regards
Ray Chapman Motors, York
I have been a customer for many years now and once again Steve Long and the team at the York branch have given an outstanding level of service. Always friendly and knowledgeable. Nothing is too much...
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Ray Chapman Motors
Ray Chapman Motors
11 years ago
Good Afternoon Mrs L and thank you for your kind words which have been passed on to Steve Long and the team. As a family owned, family run business we strive to deliver outstanding customer service and it is pleasing when our customers confirm we have achieved this. We hope you are enjoying your Volvo S40 and look forward to seeing you in the dealership in the future. Please do not hesitate to give us a call on 01904 789789 if you need any further assistance.
Thanks again,
Kind regards
Ray Chapman Motors, York
The service was first class. Very helpful and described the issues and pitfalls of differing issues including options. On hand over they spent a long time describing the operating issues and offered...
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Ray Chapman Motors
Ray Chapman Motors
11 years ago
Good Afternoon Mr G,
We are delighted you were pleased with your Volvo XC90 purchase experience at RCM Malton and your comments are much appreciated. We look forward to seeing your vehicle towards the end of October for a complimentary Quality Assurance Inspection. We will contact you nearer the time to organise a mutually convenient time. In the meantime, please do not hesitate to contact Rob Riddell, your dedicated Sales Consultant, on 01653 693751 if you have any particular queries.
Kind regards
Ray Chapman Motors, Malton
Thank you very much Mr S for your feedback following your complimentary Quality Assurance Inspection. We are delighted you are enjoying your Volvo V70 and we look forward to seeing you with the vehicle for it's first annual service in the future. In the meantime, please do not hesitate to contact Dan Hall at Malton on 01653 693751 should you have any specific queries.
Kind regards
Ray Chapman Motors, Malton
Friendly and helpful over the phone regarding booking in, and upon arrival couldn't do enough to help.
Ray Chapman Motors
Ray Chapman Motors
11 years ago
Good Afternoon Mr Hill,
Thank you for feedback on your Volvo V40 which has been passed on to the Aftersales team at York. We do offer service plans which may offer discounted parts and I have asked Barry Haselock at York to give you a call to discuss. In the meantime, please do not hesitate to contact us on 01904 789789 if we can be of any further assistance.
Kind regards
Ray Chapman Motors, York
Ray Chapman Motors is a family owned, family run business and has been with Volvo since 1969 - over 57 years! We pride ourselves on delivering outstanding customer service and our simple philosophy is to treat people how we would expect to be treated.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Ray Chapman Motors is a family owned, family run business and has been with Volvo since 1969 - over 57 years! We pride ourselves on delivering outstanding customer service and our simple philosophy is to treat people how we would expect to be treated.