Good Morning Dr D,
Thank you for taking the time to complete our Service questionnaire and for your kind comments. We are delighted you are enjoying your Volvo XC60 and that you were pleased with your FREE Quality Assurance Inspection at our York dealership.
We look forward to seeing you again in the future but in the meantime, should you have any queries please do not hesitate to contact your dedicated Sales Consultant, Steve Long, on 01904 789789.
Kind regards
Ray Chapman Motors, York
Proffesional and straightforward. Good to be able to test drive as many cars as you like unaccompanied and to be left to reflect without any pressure from the sales team.
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Ray Chapman Motors
Ray Chapman Motors
10 years ago
Good Morning Mr H,
Thank you for your comments which have been passed on the sales team at York. I apologise that you have not been sent the service plan information. A colleague will contact you today with this information.
In the meantime, we hope you continue to enjoy your Volvo V40 and we look forward to seeing you in the dealership in the future.
Kind regards
Ray Chapman Motors, York
Good Morning Mr P,
Thank you for your comments following the adjustment to your Volvo XC60 gearbox. We hope you have had no further issues.
We hope you will both be able to join us at our Opening Celebration this weekend. Please use your personal invitation to log on and book in.
In the meantime, please do not hesitate to contact us on 01653 693751 should you need any further assistance.
Kind regards
Ray Chapman Motors, Malton
Good Morning Mr J,
Thank you for taking the time to complete our Service questionnaire following your visit to have your Winter tyres fitted. Hopefully you found them useful with all the rain we had last weekend!
We hope you are able to join us at our Opening Celebration event this weekend. You should have received your personal invitation so please log on to the website and book in.
In the meantime, please do not hesitate to contact us if there is anything else we can help you with.
Kind regards
Ray Chapman Motors, Malton
Ray Chapman York provide the best customer care I have experienced in 40 years of car ownership and is why I have continued to drive Volvo for the past 15 years.
Ray Chapman Motors
Ray Chapman Motors
10 years ago
Good Morning Mr H,
Thank you so much for your kind comments which have been passed on to the team at York and for your continued loyalty to Ray Chapman Motors and Volvo. It is always much appreciated when customers take the team to give us their feedback.
We are delighted you are pleased with the customer service we offer and that you are still enjoying your Volvo S80. We hope your alarm has not caused any further issues but please do not hesitate to contact your dedicated Sales Consultant, Duncan Macrae on 01904 789789 should you have any further queries.
We look forward to seeing you at York again in the future.
Many thanks,
Ray Chapman Motors, York
Good Mornng Mr P,
Thank you for providing me with further information on your comments. I would like to apologise most sincerely for this and as you are aware this is now being dealt with.
Kind regards
Ray Chapman Motors, York
Brilliant service, very knowledgeable would recommend them to others.
Ray Chapman Motors
Ray Chapman Motors
10 years ago
Good Morning Mr A,
Thank you for your kind words which have been passed on to the team at York. We are always very interested in comments regarding our Volvo models and these will be passed on to Volvo.
In the meantime, we look forward to seeing you in January for a complimentary Quality Assurance Inspection but if you have any queries please do not hesitate to contact your dedicated Sales Consultant, Duncan Macrae, on 01904 789789, who will be pleased to help.
Many thanks,
Ray Chapman Motors, York
Good Morning Mrs W,
We are delighted you are still enjoying your Volvo XC90 and that you were pleased with your last visit to our Malton dealership. As you say the Volvo XC90 is fantastic and spacious, but hopefully you are not putting the children in the boot!
If you would like to have a look at the all-new XC90 which has been completely redesigned, do give Derrick Whitworth, your dedicated Sales Consultant a call on 01653 693751. You will be amazed with the changes.
In the meantime, we hope you are able to join us for our Opening Celebration Weekend - 20th-23rd November - you should have received your personal invitation via email.
Kind regards
Ray Chapman Motors, Malton
Ray Chapman Motors is a family owned, family run business and has been with Volvo since 1969 - over 57 years! We pride ourselves on delivering outstanding customer service and our simple philosophy is to treat people how we would expect to be treated.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Ray Chapman Motors is a family owned, family run business and has been with Volvo since 1969 - over 57 years! We pride ourselves on delivering outstanding customer service and our simple philosophy is to treat people how we would expect to be treated.