The workshop is excellent. However communications between the service front desk and the customer, plus service front desk and the workshop requires close monitoring
Ray Chapman Motors
Ray Chapman Motors
10 years ago
Good Morning Mr F
Thank you for taking the time to complete our Service questionnaire and for your comments which have been discussed with the team.
We hope you are looking forward to taking delivery of your new Volvo XC70 in the New Year and should you have any queries please do not hesitate to contact your dedicated Sales Consultant, Roger Ward, on 01653 693751.
In the meantime, we hope you have a Merry Christmas and we look forward to seeing you at Malton again in the future.
Kind regards
Ray Chapman Motors, Malton
Ray Chapman are always a pleasure to deal with: have been doing so now for many years and see no reason why that should change in the future!
Ray Chapman Motors
Ray Chapman Motors
10 years ago
We really appreciate your loyalty and we are delighted to read that you are enjoying your Volvo V60 R Design. Your comments have been passed on to Roger Ward, Sales Consultant and the team at Malton and we look forward to seeing you at Malton again in the future. Please call Roger on 01653 693751 should you need any further assistance.
In the meantime, we hope you have a lovely Christmas and wish you all the very best for the New Year.
Kind regards
Ray Chapman Motors, Malton
Can not fault.the overall service from Dan Hall to the service dept for the presentation of the car.
Ray Chapman Motors
Ray Chapman Motors
10 years ago
Good Afternoon Mr R,
Thank you for taking the time to travel from Lincolnshire to purchase your new vehicle and for taking the time to complete our Sales questionnaire. We are delighted you are pleased with our customer service and hope you are enjoying your Volvo XC60 D5 Se Lux Geartronic. Your comments have been passed on to your dedicated Sales Consultant, Dan Hall and the team at Malton.
We look forward to seeing you in the dealership in the future but in the meantime we hope you have a Merry Christmas and wish you all the very best for the New Year.
If you need any assistance with anything please call Dan on 01653 693751.
Kind regards
Ray Chapman Motors, Malton
We were able to see the car without a hard sale pitch. Then we were able to drive the car without an accompanying salesperson. Both make it easier to make a decision. our salesperson Barrie was very...
Ray Chapman Motors is a family owned, family run business and has been with Volvo since 1969 - over 57 years! We pride ourselves on delivering outstanding customer service and our simple philosophy is to treat people how we would expect to be treated.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Ray Chapman Motors is a family owned, family run business and has been with Volvo since 1969 - over 57 years! We pride ourselves on delivering outstanding customer service and our simple philosophy is to treat people how we would expect to be treated.