Usually the service is Excellent but having driven on a tyre very lowly inflated due to a slit on the inside of the tyre which I could not find and found it impossible to inflate I found the response...
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Ray Chapman Motors
Ray Chapman Motors
10 years ago
Just a short note to confirm that Mick Talbot, Aftersales Manager, has been in discussion with you regarding your feedback and this matter is now closed to your satisfaction.
Many thanks,
Ray Chapman Motors, York
Good to buy a car from and get follow up, however car inspected in Welwyn and things missed with headlights and fog lamps set up for European driving. It was therefore difficult to liaise between York Volvo where faults discovered and Nottingham who rectified them thanks to Mark Tyres who was very helpful.
The salesman (Barrie Davis) was professional and helpful throughout the whole process of buying the car. I would recommend the company and the service we received
Product reviews
Date of purchase: 14/12/2015
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Trusted Customer
10 years ago
NOTHING WAS TOO MUCH TROUBE,I FOUND MY CONTACT NIGEL TO BE VERY ORGANISED AND EFFICIENT
Ray Chapman Motors is a family owned, family run business and has been with Volvo since 1969 - over 57 years! We pride ourselves on delivering outstanding customer service and our simple philosophy is to treat people how we would expect to be treated.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Ray Chapman Motors is a family owned, family run business and has been with Volvo since 1969 - over 57 years! We pride ourselves on delivering outstanding customer service and our simple philosophy is to treat people how we would expect to be treated.