Good Morning Mr W,
Thank you for your comments which have been passed on the team at Malton. Your Volvo V70 is doing very well isn't it! We look forward to seeing you in Malton again in the future.
Kind regards
Ray Chapman Motors, Malton
I have dealt with Ray Chapman for a number of years and find they offer outstanding service, after sales and advice
Ray Chapman Motors
Ray Chapman Motors
10 years ago
Good Morning Mr D,
We are delighted you are still enjoying your Volvo V60 and that you are pleased with our service. Your comments are very much appreciated and have been passed on to the Aftersales team at Malton. We look forward to seeing you in the dealership again in the future but please do not hesitate to contact us in the meantime if we can be of any further assistance.
Thank you for your continued loyalty,
Kind regards
Ray Chapman Motors, Malton
We received a very warm and friendly reception when we arrived to collect our Volvo V60, being offered coffee and tea, which was most welcome after our long drive to their showroom. We taken through...
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Ray Chapman Motors
Ray Chapman Motors
10 years ago
Good Morning Mr Harrow,
Thank you for taking the time to complete our Sales questionnaire. We are delighted you were pleased with your Handover with Louis and that you are enjoying your Volvo V60. It will be lovely if you decide to drive up from Dorking in the future to have your vehicle serviced with us but we understand if you decide it is too far! In the meantime, however, please do not hesitate to call us if you have any queries or concerns. Your dedicated Sales Consultant, Steve Long, will be very happy to assist you and is contactable on 01904 789789.
Thank you for your business,
Kind regards
Ray Chapman Motors, York
Good Afternoon Mrs D
Thank you for your comments which have been passed on to the team at Malton. John Jennings, Service Advisor, will give you a call to discuss your electrical issues to ensure they are now fully resolved. In the meantime, thank you for your business and we look forward to seeing you in the dealership in the future.
Kind regards
Ray Chapman Motors, Malton
Very helpful and knowledgeable sales staff. The whole process of buying a Volvo was completely stress free.
Ray Chapman Motors
Ray Chapman Motors
10 years ago
Good Morning Mr D,
Thank you for taking the time to complete our Sales questionnaire and for your kind words which have been passed on to the team at York. Unfortunately Matthew is no longer with us but Mark Johnson, Sales Consultant, will be delighted to answer any future queries you may have and is contactable on 01904 789789.
We are delighted you are enjoying your Volvo XC60 and look forward to seeing you in March for its FREE Quality Assurance Inspection. We will contact you in due course to organise a mutually convenient time.
Thank you for giving us the opportunity to supply your new Volvo.
Kind regards
Ray Chapman Motors, York
Very good links with the Service Manager who arranged a good deal on the tyre and service. Many thanks
Ray Chapman Motors
Ray Chapman Motors
10 years ago
Good Morning Mrs S,
Thank you for taking the time to complete our Service questionnaire and your kind words which have been passed on to the team at York. We are delighted you are pleased with your new tyres. The all-new XC90 is now available so please give your dedicated Sales Consultant, Barrie Davis, a call on 01904 789789 if you would like to organise a test drive. In the meantime, please do not hesitate to contact us if there is anything further we can help you with.
Kind regards,
Ray Chapman Motors, York
Everything about my experience of buying a car from you was excellent, except - Duncan had promised to send number plates for my mini because I thought I may have been trading it in and I wanted to...
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Ray Chapman Motors
Ray Chapman Motors
10 years ago
Good Morning Mrs S,
Thank you for completing our sales questionnaire. We apologise most sincerely for not following up your number plate request. I know that Duncan Macrae, Sales Consultant, has discussed this with you and explained it was an oversight on his behalf. We are delighted, however, that you are pleased with your Volvo V40. We hope you call in to see us next time you are visiting from Derbyshire and we look forward to seeing you in York again in the future. In the meantime, please do not hesitate to contact Duncan on 01904 789789, should you have any further queries.
Again, please accept our apologies.
Kind regards
Ray Chapman Motors, York
Good Morning Mrs G,
Thank you for your comments which have been passed on to Barrie Davis, Duncan Macrae and the team at York. Please do not hesitate to contact Barrie on 01904 789789 if you have any queries and we look forward to seeing you in March for the complementary Quality Assurance Inspection.
Kind regards
Ray Chapman Motors, York
Ray Chapman Motors is a family owned, family run business and has been with Volvo since 1969 - over 57 years! We pride ourselves on delivering outstanding customer service and our simple philosophy is to treat people how we would expect to be treated.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Ray Chapman Motors is a family owned, family run business and has been with Volvo since 1969 - over 57 years! We pride ourselves on delivering outstanding customer service and our simple philosophy is to treat people how we would expect to be treated.