How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

RailTourGuide Reviews | Customer Service Reviews for https://www.feefo.com/reviews/railtourguide | Feefo

Displaying all 490 reviews

Helen Wilson

8 years ago

Date of purchase: 07/04/2017

What Helen Wilson said about RailTourGuide:

I never knew that I could book UK rail tickets with Rail Tour Guide, what great prices they offer and fantastic speedy service. Thank you guys x

See full customer review

Gordon Adam

Newcastle upon Tyne

8 years ago

Date of purchase: 03/03/2017

What Gordon Adam said about RailTourGuide:

I appreciated the quick service for my planned journey, which has ye t to take place. However previous arrangements have gone well. The only comment I would make is that I find it necessary to...

Read all

See full customer review

Ann Marie Nolan

8 years ago

Date of purchase: 04/04/2017

What Ann Marie Nolan said about RailTourGuide:

George and David have been excellent to deal with , very prompt and helpful service.

See full customer review

Sue Light

8 years ago

Date of purchase: 04/04/2017

What Sue Light said about RailTourGuide:

Great service as always

See full customer review

Liz Standley

8 years ago

Date of purchase: 04/04/2017

What Liz Standley said about RailTourGuide:

Always an excellent service. When asking for a price, they always get back to you very quickly.

See full customer review

Trusted Customer

8 years ago

Date of purchase: 03/04/2017

Prompt efficient service

David

RailTourGuide

8 years ago

Hi Kim, Your bookings and feedback is always welcome. Have a great day! David and Team at RailTourGuide

See full customer review

Nikki P

8 years ago

Date of purchase: 03/04/2017

What Nikki P said about RailTourGuide:

very efficient and knowledgeable service

David

RailTourGuide

8 years ago

Thank you so much for your great feedback! have a nice day. David and Team at RailTourGuide

See full customer review

Fred Rogers

8 years ago

Date of purchase: 31/03/2017

What Fred Rogers said about RailTourGuide:

Excellent and efficient. Quotes are also very clear to read.

David

RailTourGuide

8 years ago

Hi - Thank you for taking the time to provide us with great feedback. Just let us know if you need any other rail ticket products? David and Team at RailTourGuide

See full customer review

Allan and Linda

Nanaimo, B.C. Canada

8 years ago

Date of purchase: 16/03/2017

What Allan and Linda said about RailTourGuide:

David and Beverley have really worked hard to get these tours off the ground for us. Considering we live on the west coast of Canada and the inconvenience of the time difference, we are very pleased...

Read all

David

RailTourGuide

8 years ago

Allan and Linda - it has been a pleasure and we are looking forward to meeting you both soon.

See full customer review

Trusted Customer

8 years ago

Date of purchase: 17/03/2017

Really helpful in all the information provided - only lil negative was that...

Really helpful in all the information provided - only lil negative was that the response in getting back to me was a lil slow and my client kept calling me for an update that morn - otherwise all was...

Read all

David

RailTourGuide

8 years ago

Hi Frazzy, thank you for your feedback - much appriecated. from 03 April 17 our new office hours are Monday to Friday 0900 - 1800, then Saturdays 0900 - 1500.

See full customer review