How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

RailTourGuide Reviews

http://www.railtourguide.com/

EXCEPTIONAL

Service

4.9

/5

5

4

3

2

1

48

2

0

1

51

ratings over the past year

Displaying all 539 reviews

KC

Kate Cobb

Feefo Verified

Chippenham

2 years ago

What Kate Cobb said about RailTourGuide:

Very efficient service

Excellent efficient service. They were happy to send several quotes when the customer changed their mind about what they wanted. Phone calls were always answered quickly. Paperwork was completed...

0

MH

Matthew Houston

Feefo Verified

Haddington

2 years ago

What Matthew Houston said about RailTourGuide:

Fantastic service.

Fantastic service, got the quote, paid and tickets all in within 1 day. Highly recommended

0

GJ

Gavin Johnson

Feefo Verified

2 years ago

What Gavin Johnson said about RailTourGuide:

Excellent

Excellent service and support. Thank you.

0

Trusted Customer

Feefo Verified

2 years ago

First Time Booking

Person on phone very helpful. Procedure easy to follow

0

RW

Ralph Warrington

Feefo Verified

Bury

2 years ago

What Ralph Warrington said about RailTourGuide:

quick and efficient turnaround

0

Trusted Customer

Feefo Verified

2 years ago

Quick response. Clear & concise.

Quick response. Clear & concise details provided.

0

JL

Jeanne Lally

Feefo Verified

Newcastle upon Tyne

2 years ago

0

GJ

Gavin Johnson

Feefo Verified

2 years ago

What Gavin Johnson said about RailTourGuide:

Good service

0

VA

Valerie Avery

Feefo Verified

2 years ago

What Valerie Avery said about RailTourGuide:

Amazing service

0

JS

Jasmin Shaw

Feefo Verified

2 years ago

What Jasmin Shaw said about RailTourGuide:

Always fast, accurate and helpful

Very helpful! Such a great service and perfect for creating bespoke itineraries!

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo