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RailTourGuide Reviews | Customer Service Reviews for https://www.feefo.com/reviews/railtourguide | Feefo

Displaying all 492 reviews

Trusted Customer

5 days ago

Date of purchase: 06/08/2025

Don’t use their service

I have tried to book the Swiss rail pass with them but the commission they charged was almost more than a Swiss pass. The other thing I went through them coz I was been recommended by one of my...

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David Glover

RailTourGuide

5 days ago

We’re sorry to hear that you weren’t fully satisfied with your experience. We always strive to provide excellent service, as reflected in our Feefo ratings, and we regret not meeting your expectations this time. We work hard to offer competitive prices while maintaining high-quality service from our dedicated team. As with all bookings, this was made under our Terms & Conditions, and we provided the best available price on the market at the time. We truly appreciate your feedback, as it helps us improve.

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Kelly Durrington

6 days ago

Date of purchase: 26/08/2025

What Kelly Durrington said about RailTourGuide:

Great Service

I have used their service for quite a few customers now. Italian rail trips, Japan rail passes etc. The staff are always so friendly and helpful. The bookable website is also so easy to use.

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Alan Wilman

Lytham St Annes

1 month ago

Date of purchase: 28/07/2025