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Rail Ninja Reviews

Rated
Exceptional

Rail Ninja offers you the easiest way to book train tickets online across the world.

Service
4.8
/5

5

4

3

2

1

1,033

138

14

9

26

1,220

ratings over the past year

Displaying all 2,987 reviews
PA
Paul
2 years ago
Date of purchase: 16/05/2023
What Paul said about Rail Ninja:
At first, I was Larry about handling everything online without a customer service rep but all worked out well. It was one snafu where the time of the train was leaving was not available and you gave...

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Vesta
Rail Ninja
1 year ago
Glad to hear you had a positive experience with us, Paul!
ST
Stephen
2 years ago
Date of purchase: 16/05/2023
What Stephen said about Rail Ninja:
Easy to Use Travel Aid
Rail Ninja's web page was very easy to navigate, and they showed in videos what to expect on the trains.
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Vesta
Rail Ninja
1 year ago
Thank you for your feedback, Stephen!
TE
Ted
2 years ago
Date of purchase: 16/05/2023
What Ted said about Rail Ninja:
Easy and smooth access.
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Vesta
Rail Ninja
1 year ago
Thank you, Ted!
DE
Derek
2 years ago
Date of purchase: 16/05/2023
What Derek said about Rail Ninja:
Easy system for my first time using it sometimes it takes ages to learn a new system
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Vesta
Rail Ninja
1 year ago
We're really glad your first time with us was easy!
CA
Cathy
2 years ago
Date of purchase: 16/05/2023
What Cathy said about Rail Ninja:
Quick and efficient, just like the European Trains
Very easy to get our train tickets at the desired times of travel
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Vesta
Rail Ninja
1 year ago
Thank you, Cathy!
Trusted Customer
2 years ago
Date of purchase: 16/05/2023
Good service, but disappointed to receive rear facing seats.
Excellent website which was easy to use and we received quick response. Only disappointment was receiving tickets which were facing rear. On booking we weren't aware that some seats were backward...

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Vesta
Rail Ninja
1 year ago
Thank you for your feedback, Peter and sorry for the inconvenience! Your comment has been forwarded and we will see what can be done to improve our services.
PE
Peter
Stockport
2 years ago
Date of purchase: 16/05/2023
What Peter said about Rail Ninja:
Easy step by step guide to booking
Simple process booked in under 3 minutes all done ,
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Vesta
Rail Ninja
1 year ago
Thank you, Peter, glad you found it easy!
About Rail Ninja
Rail Ninja offers you the easiest way to book train tickets online across the world, including Europe, Asia, Australia, the Americas, the Middle East, and Africa. It also allows you to book tickets far in advance so you can plan your trips better.
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12, Tigne Place,, Office 2/5, Tigne Street,, Sliema, SLM3173, Malta
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About Rail Ninja
Rail Ninja offers you the easiest way to book train tickets online across the world, including Europe, Asia, Australia, the Americas, the Middle East, and Africa. It also allows you to book tickets far in advance so you can plan your trips better.