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Rail Ninja Reviews | Customer Service Reviews for https://www.feefo.com/reviews/rail-ninja | Feefo

Displaying all 3,017 reviews

Trusted Customer

1 year ago

Date of purchase: 23/04/2024

Best Way to Reserve a Train

Rail Ninja is the best way to reserve train tickets in Europe, period.

Clara

Rail Ninja

1 month ago

Thanks for your feedback—it’s great to know everything went just right! We hope to be a part of your next travel plans as well.

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StevieT

KITCHENER ONTARIO

1 year ago

Date of purchase: 23/04/2024

What StevieT said about Rail Ninja:

Quick easy painless, booked from across the pond cheers StevieT

Clara

Rail Ninja

1 month ago

We’re really glad to hear your experience was a good one! Thank you for the feedback, and we hope to assist you again in the near future.

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Marilyn

Greer, SC

1 year ago

Date of purchase: 15/04/2024

What Marilyn said about Rail Ninja:

Prompt Communication and Service

Rail Ninja communicated promptly and we received our tickets electronically as soon as the rail services released them. Very happy with Rail Ninja!

Clara

Rail Ninja

1 month ago

Thanks a lot for your kind feedback! We're so happy to hear you were satisfied with our service. Looking forward to serving you again soon!

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Thomas

Jacksonville, FL, 🇺🇸

1 year ago

Date of purchase: 23/04/2024

What Thomas said about Rail Ninja:

Tkts delivered as hoped and promised!

I was happily surprised at the timing of my ticket notification being so prompt as promised! We’re in the midst of planning a multi country trip with our rail segment a major part. Having tkts in...

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Clara

Rail Ninja

1 month ago

We're thrilled you had a smooth experience. Can’t wait to help with your next journey!

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Daniel Octavio

1 year ago

Date of purchase: 15/04/2024

What Daniel Octavio said about Rail Ninja:

EXCELENTE SERVICIO

Excellent service

Clara

Rail Ninja

1 month ago

It’s great to know that the service was exactly what you were looking for. We look forward to assisting you again on your future travels!

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Ronaldo

1 year ago

Date of purchase: 23/04/2024

What Ronaldo said about Rail Ninja:

Fast end efficient. Thanks.

Clara

Rail Ninja

1 month ago

Thank you for your feedback! We’re delighted that you had a positive and efficient experience with our service.

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Gabriel

1 year ago

Date of purchase: 23/04/2024

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Trusted Customer

1 year ago

Date of purchase: 23/04/2024

I bought a train ticket which needed to be cancelled. The refund money came within hours of the cancelation.

Clara

Rail Ninja

1 month ago

We appreciate you taking the time to share your feedback. It’s wonderful to know that you were happy with the service!

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Ouellet

1 year ago

Date of purchase: 23/04/2024

What Ouellet said about Rail Ninja:

Excellent service, site web facile à utiliser et confirmation rapide de la réservation. Je le recommande fortement.

Clara

Rail Ninja

1 month ago

Merci beaucoup pour votre retour ! Nous sommes ravis que notre service ait répondu à vos attentes et que la réservation ait été rapide et facile. Nous espérons pouvoir vous accompagner à nouveau dans vos futurs voyages !

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Ryan

Perth

1 year ago

Date of purchase: 23/04/2024

What Ryan said about Rail Ninja:

Great customer service

Great service, fast and efficient.

Clara

Rail Ninja

1 month ago

Thanks for your feedback! It’s great to know the service worked for you. We can’t wait to help you with your next journey!

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About Rail Ninja

Rail Ninja offers you the easiest way to book train tickets online across the world, including Europe, Asia, Australia, the Americas, the Middle East, and Africa. It also allows you to book tickets far in advance so you can plan your trips better.

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12, Tigne Place,, Office 2/5, Tigne Street,, Sliema, SLM3173, Malta