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Rail Ninja Reviews

Rated
Exceptional

Rail Ninja offers you the easiest way to book train tickets online across the world.

Service
4.8
/5

5

4

3

2

1

1,036

139

14

9

26

1,224

ratings over the past year

Displaying all 2,986 reviews
ED
Edvard
9 hours ago
Date of purchase: 19/06/2025
JA
Jana
16 hours ago
Date of purchase: 19/06/2025
What Jana said about Rail Ninja:
I booked a train and it was all wrong - computer issue and they would not void and reimburse me. I was going to book the train again and they would not do it. I have booked many trips thru this...

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CY
Cynthia
16 hours ago
Date of purchase: 19/06/2025
Trusted Customer
17 hours ago
Date of purchase: 19/06/2025
Easy booking process
Quick and simple.
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Clara
Rail Ninja
9 hours ago
So happy to hear you had a positive experience! We’d love to assist with your future plans.
PA
Paulo
Montreal
23 hours ago
Date of purchase: 19/06/2025
What Paulo said about Rail Ninja:
Useless as a service
Poor business model, they simply overcharge you to do what you can easily do online yourself, THERE IS NO VALUE ADDED FOR DOUBLE THE PRICE!
AR
Armando
Mexico
1 day ago
Date of purchase: 19/06/2025
What Armando said about Rail Ninja:
Excellent
Excellent, easy,
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Clara
Rail Ninja
9 hours ago
We’re happy to know the process was smooth and met your expectations. We'd love to assist again anytime you travel!
Trusted Customer
1 day ago
Date of purchase: 19/06/2025
JI
Jim
1 day ago
Date of purchase: 19/06/2025
GE
Gerald
Chalong
1 day ago
Date of purchase: 19/06/2025
What Gerald said about Rail Ninja:
The service was good but I didn't realize I would be paying in US dollars for the train ride; it cost me $25.00 more than if, as I thought I was doing, booked with Via Rail. Just goes to show one has...

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Clara
Rail Ninja
9 hours ago
Thank you for your feedback! We apologize for the confusion regarding the currency. We always aim to be transparent, and we appreciate your understanding. If you have any questions or need assistance with future bookings, our customer support team is happy to help.
FE
Fernando
Madrid - España
1 day ago
Date of purchase: 19/06/2025
What Fernando said about Rail Ninja:
Tren de Sofía a Varna
Responden a todas las dudas muy rápido. El servicio ha sido bueno.
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Clara
Rail Ninja
9 hours ago
¡Gracias por tu comentario! Nos alegra saber que pudimos responder rápidamente a todas tus dudas y que el servicio fue de tu agrado. ¡Esperamos seguir ayudándote en tus futuros viajes!
About Rail Ninja
Rail Ninja offers you the easiest way to book train tickets online across the world, including Europe, Asia, Australia, the Americas, the Middle East, and Africa. It also allows you to book tickets far in advance so you can plan your trips better.
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12, Tigne Place,, Office 2/5, Tigne Street,, Sliema, SLM3173, Malta
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About Rail Ninja
Rail Ninja offers you the easiest way to book train tickets online across the world, including Europe, Asia, Australia, the Americas, the Middle East, and Africa. It also allows you to book tickets far in advance so you can plan your trips better.