Dear Paul, thank you for your reply and for the compensation. I would give the booking a rating of **** but would have liked a little more detailed info earlier on.
Regarding the actual Holiday I would have given that a 4 * rating as well, if the first day had gone to the original plan. The rest of the holiday was enjoyable. Holidays by Rail do generally avoid the disadvantages of airports these days, long coach journeys, Boring "days at sea", but do tend involve more luggage handling problems! Our courier, Janice Williams did her job very well.