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ratings over the past year

Rail Discoveries is no longer an active Feefo customer
Displaying all 2,781 reviews
MH
Mr J Hague
5 years ago
Date of purchase: 21/05/2019
What Mr J Hague said about Rail Discoveries:
A good start
so far efficient and no problems
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MP
Mrs E Page
5 years ago
Date of purchase: 30/05/2019
What Mrs E Page said about Rail Discoveries:
Very goof
They booked our trip very efficiently, my only gripe is that they sent the holiday pack, minus the train tickets, although the booklet was quite informative, it didn’t give any timings of the trips.
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Trusted Customer
5 years ago
Date of purchase: 05/10/2019
good service
as ever good service and you deliver what you say you are going to We received our holiday documents with all the timings, in enough time to arrange to meet friends we had met on a previous rail...

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Trusted Customer
5 years ago
Date of purchase: 06/08/2019
Excellent customer service and good value. Have booked two more tours
My wife and I have not been on the the Christmas market tour yet We are expecting a good tour. We have also booked for Harz Mountains in April 2020
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MS
Mr D Smith
Lichfield
5 years ago
Date of purchase: 27/09/2019
What Mr D Smith said about Rail Discoveries:
Very Helpful staff
they sorted out my requirements with any pushing or hassle
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Trusted Customer
5 years ago
Date of purchase: 04/06/2019
Efficient and friendly service.
0
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Trusted Customer
5 years ago
Date of purchase: 21/08/2019
We booked very late by telephone and we found the service excellent
We were very satisfied with our booking experience
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MC
Mr F Caves
Essex
5 years ago
Date of purchase: 26/06/2019
What Mr F Caves said about Rail Discoveries:
Very badly planned.
This survey is a con. It was supposed to be answered BEFORE we went on holiday, but if you read it you might think it was a rating for the holiday itself. Actually even before the holiday started...

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Paul - Customer Relations
Rail Discoveries
5 years ago
Thank you for your comments following your recent holiday with us. I was sorry to learn of your disappointment with some aspects of the arrangements. We really value your feedback and take it on board. I also note from your feedback that you have contacted us directly, allowing us to address the issues personally with you. Kind Regards Paul
MC
Mr F Caves
5 years ago
Dear Paul, thank you for your reply and for the compensation. I would give the booking a rating of **** but would have liked a little more detailed info earlier on. Regarding the actual Holiday I would have given that a 4 * rating as well, if the first day had gone to the original plan. The rest of the holiday was enjoyable. Holidays by Rail do generally avoid the disadvantages of airports these days, long coach journeys, Boring "days at sea", but do tend involve more luggage handling problems! Our courier, Janice Williams did her job very well.
1
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MH
Mr G Hudson
5 years ago
Date of purchase: 13/06/2019
What Mr G Hudson said about Rail Discoveries:
A very efficient Tour Manager - everything went like clockwork. Good accommodation which was let down by poor meal in Vienna hotel.
1
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Trusted Customer
5 years ago
Date of purchase: 29/08/2019
I am not busy with holiday preparation I am busy getting used to being a widow. I have given a five star comment but was leaving all this until I have had the holiday when I shall try to respond.
3
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About Rail Discoveries
Whether you are planning a holiday in the UK, mainland Europe or further afield, a Rail Discoveries tour offers you a superb way to experience some of the world's most beautiful destinations. You can watch the wonderful and ever-changing scenery glide past; after all, rail journeys often go where no other form of transport can. You may feel inclined to take a stroll to the buffet, enjoy your holiday reading - or just close your eyes for a nap. When you arrive at your destination, you'll be in the perfect frame of mind for all the discoveries that await you - with an experienced Tour Manager on hand to make sure that you don't miss a thing.
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Saviour House, York, North Yorkshire, YO1 8NL, United Kingdom
Why trust Feefo reviews?

About Rail Discoveries
Whether you are planning a holiday in the UK, mainland Europe or further afield, a Rail Discoveries tour offers you a superb way to experience some of the world's most beautiful destinations. You can watch the wonderful and ever-changing scenery glide past; after all, rail journeys often go where no other form of transport can. You may feel inclined to take a stroll to the buffet, enjoy your holiday reading - or just close your eyes for a nap. When you arrive at your destination, you'll be in the perfect frame of mind for all the discoveries that await you - with an experienced Tour Manager on hand to make sure that you don't miss a thing.