Ordered a bbq online for collection. Received a call the next day letting me know it was in stock and ready to collect. At the store, the shop assistant was great and fetched the bbq from stock,...
Very happy with service and product I purchased until I got home. Salesman told me the Bosch scarifier user manual was in the container box attached to the machine...like an idiot I did not...
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Andrew Massey
R. Massey & Son Ltd
4 years ago
Hi,
Sorry to hear your instructions are missing and we received a 1 star review. Would you like me to post or email your a set? If so, please let us know at sales@masseys-diy.co.uk and we can arrange for you.
I spoke to a very competent assistant who organised the delivery of my purchase, although I live out of their delivery area. The scarifier arrived the next day. Excellent service.
An inadequate checkout process but excellent staff and service.
Yes I would buy from them again.
Their pricing was very competitive.
Their website wasn't really set up for online remote purchases with card payments so I got to the end of the checkout process...
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