I needed to contact the office about my order and I was really impressed and pleased at being treated in such a respectful and considerate manner. Well done Diana. If I need more equipment in the...
This order was sent on 30 September. On 7 October UPS emailed to say they had been trying to deliver it but needed the correct phone number for the customer.
Firstly, 7 days from the UK to Australia is very fast. Secondly, if a customer doesn't give us their correct contact details, then there is no way for the courier to contact them if there's a problem with delivery. Thirdly, it is grossly unfair to give negative feedback in these circumstances, the customer could have contacted us or UPS.
If the customer is reading this: PLEASE can you respond to our emails so that we can sort this out!
Our products help you buy, value and sell at auctions and fairs, in the shop, or trading online. We are experts in chemical and electronic test equipment and supply most pawnbrokers, precious metal traders and jewellers in the UK.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Our products help you buy, value and sell at auctions and fairs, in the shop, or trading online. We are experts in chemical and electronic test equipment and supply most pawnbrokers, precious metal traders and jewellers in the UK.