Quality Bearings Online Reviews

Thank you for your great review, Terry! I will be sure to pass on this positive feedback to Liam and we hope to continue impressing you with our professionalism and helpful service in the future.

Thank you for your great feedback and 5 stars, Joseph! We are pleased to hear we had exactly what you needed and it was delivered quickly.

感谢您的精彩评论和 5 颗星！

Merci pour votre excellent retour et vos 5 étoiles !

Thank you for leaving your honest feedback! Here at Quality Bearings Online we appreciate all the feedback we get and use it to improve our services in the future. I have investigated your order and discussed this with the team. I can see that you placed your order on the 8th of December and unfortunately wasn't dispatched until the 15th of January due to our stock order being delayed. We strive to offer quick and efficient lead-times and shipping which I understand wasn't the case with your order. A member of our sales team did try to contact you through the number you gave when placing the order to inform you of this update but he was unsuccessful getting through to you. Our usual protocol with any delays on orders is to also email our customers as well as call. We sincerely apologise that this didn't happen with your order and we have put measures in place to ensure this wont happen again. To make up for the inconvenience you faced with this order we would like to offer a full refund for your order. Our accounts team have been notified of this and you will receive your refund within 7-10 days. We hope you can accept our sincere apologies and if you would like to discuss this further please email me at customerservice@qualitybearingsonline.com

Thank you for leaving 5 stars and a superb review! It is great to hear you were happy with our pricing and shipping.

Thankyou for your 5 stars and great feedback, Kevin. We hope to keep impressing you with our excellent service and products in the future!

Thank you, Brian, for leaving this incredible review! We are thrilled to hear you took a chance with us and you were highly impressed. We hope to see you again soon.

Thank you for your constructive feedback Rene! We take all feedback onboard and it is great to hear how we can improve. We would like to assure you that we have already recognised this issue and are currently working towards a solution. This is scheduled to start in February and will be a much smaller and environmentally friendly method of shipping and packaging. It is great to hear that the bearing was perfect and we hope to see you back in the future where we can demonstrate our new packaging to you. If you would like to discuss your concerns further, please feel free to email me at customerservice@qualitybearingsonline.com .