What Kirchev Dimitar Dimitrov said about Quality Bearings Online:
Great quality bearings but terrible delivery time. Despite the fact that the website states 1 to 2 day delivery I had to chase my two orders twice via the web chat when they will be dispatched after...
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Katie
Quality Bearings Online
2 years ago
Thank you for leaving your honest feedback, Kirchev. We are sorry to hear you have had a negative experience with us. We pride our selves on great service and quick delivery times and I understand that wasn't the case with your order.
After investigating your order, I can see you placed it on the 20th of February at 9pm UK time, this was dispatched on the 23rd of February. We aim to dispatch all our orders within 24 hours therefore we apologise we didn't meet that expectation on this occasion.
To apologise for any inconvenience this has caused, we are going to refund your order in full. You will receive confirmation of this from our finance department shortly.
I hope this resolves the issues you faced with your order however, if you would like to discuss this further, please email me at customerservice@qualitybearingsonline.com
Product reviews
Date of purchase: 20/02/2024
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Luis Sevillano
Feefo Verified
2 years ago
What Luis Sevillano said about Quality Bearings Online:
Excellent, good aproach and shipping
Katie
Quality Bearings Online
2 years ago
Thank you, Luis, for your wonderful review! Here at QBOL, we are proud of our excellent approach and shipping and we hope to continue impressing you with this in the future.
Easy to sale; good communication; great problem solving and customer service
Katie
Quality Bearings Online
2 years ago
Thank you for leaving us 5 stars and an amazing review! Our customer service team work hard to provide the best service to our customers so it is wonderful to see this get recognised. We hope to see you return to Quality Bearings Online in the future.
The service from Lauren was excellent. I would recommend your services to anyone.
Katie
Quality Bearings Online
2 years ago
Thank you for your amazing review and 5 stars! It is great to hear Lauren provided you with excellent service and I will be sure to pass on your lovely words to her. We are proud to hear you would recommend Quality Bearings Online and we hope to see you back in the future.
Product reviews
Date of purchase: 31/01/2024
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Trusted Customer
Feefo Verified
2 years ago
Good costumer service . Shipping products overseas: Excellent!
Katie
Quality Bearings Online
2 years ago
Thankyou for your wonderful review! It is great to hear you had an excellent experience with our customer service team and our overseas shipping.
Date of purchase: 09/02/2024
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AEROTEC ENGINES
Feefo Verified
2 years ago
What AEROTEC ENGINES said about Quality Bearings Online:
Excellent service was able to get the product we needed at a fraction of the cost and quickly shipped.
Katie
Quality Bearings Online
2 years ago
Thank you for your fabulous review! We are pleased to hear we offer competitive pricing and our service and shipping is impressive. We hope to see you back in the future.
Product reviews
Date of purchase: 13/02/2024
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Rob Mesa
Feefo Verified
2 years ago
What Rob Mesa said about Quality Bearings Online:
Good website, good human customer service, fast shipping and fair pricing.
What's not to like? I will return,
Katie
Quality Bearings Online
2 years ago
Thank you for leaving such amazing feedback and 5 stars, Rob! We are thrilled to hear you had such a positive experience with us and we cant wait to see you return in the future.
Date of purchase: 13/02/2024
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Ian MacKenzie
Feefo Verified
2 years ago
What Ian MacKenzie said about Quality Bearings Online:
Awesome service and communication. Very quick shipping, thanks!!
Katie
Quality Bearings Online
2 years ago
Your are very welcome, Ian! We would like to also thank you for leaving a great review. It is great to hear you had such a positive experience with us.
Product reviews
Date of purchase: 11/02/2024
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Jacob Watamaniuk
Feefo Verified
2 years ago
What Jacob Watamaniuk said about Quality Bearings Online:
Good price, Excellent service and quick delivery
Katie
Quality Bearings Online
2 years ago
Thank you, Jacob, for your 5 stars and lovely review! We hope to continue impressing you with our excellent service, pricing and delivery in the future.
Product reviews
Date of purchase: 09/02/2024
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Jamie Smith
Feefo Verified
2 years ago
What Jamie Smith said about Quality Bearings Online:
Very satisfied , fast delivery and excellent pricing.
Katie
Quality Bearings Online
2 years ago
Thank you for your great feedback, Jamie! We are pleased to hear our pricing and delivery impressed you and we hope to see you back again soon.
Quality Bearings Online is a multi award winning company, supplying bearings and engineering spares to customers in over 110 countries.
We pride ourselves upon offering trusted brands, expert knowledge, excellent customer service and rapid delivery anywhere in the world...within 1-3 working days.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Quality Bearings Online is a multi award winning company, supplying bearings and engineering spares to customers in over 110 countries.
We pride ourselves upon offering trusted brands, expert knowledge, excellent customer service and rapid delivery anywhere in the world...within 1-3 working days.