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Qdos Reviews

Displaying all 6,150 reviews

Michael Young

Feefo Verified

ALA

28 days ago

What Michael Young said about Qdos:

So So

Fateema

Qdos

27 days ago

Hi Michael, Thank you for your feedback. We're sorry to hear that your experience was only average and didn't fully meet your expectations. We value all customer feedback and will use your comments to help us improve our products and services moving forward. Best Wishes, Qdos Customer Service Team

Feefo Verified

GBR

1 month ago

What VM said about Qdos:

Excellent customer service

I had a question on my policy and received a quick and well thought out response.

Fateema

Qdos

27 days ago

Hi Victor, Thank you for taking the time to share your experience. We're committed to providing timely and informative support, so it's wonderful to hear that your policy query was handled quickly and to your satisfaction. Best wishes Qdos Customer Service Team

Neil Wykes

Feefo Verified

GBR

1 month ago

What Neil Wykes said about Qdos:

Renewal

I dealt with Kaisey Higgott regarding my policy renew. Kaisey couldn’t have been more helpful. Went over the cover that I required and even came back with a better price.

Fateema

Qdos

1 month ago

Hello, Thank you for your wonderful feedback. We're delighted to hear that Kaisey was able to assist with your renewal, ensuring you had the right level of cover and even securing a better price for you. We will be sure to pass on your kind comments. Best Wishes, Qdos Customer Service Team

Trusted Customer

Feefo Verified

1 month ago

Totally flexible service

Friendly service that can be tailored to your requirements.

Fateema

Qdos

1 month ago

Hello, Thank you for taking the time to share your experience. We understand that every customer has different requirements, so it's great to hear that you found our service flexible and tailored to your needs. Best wishes, Qdos Customer Service Team

Neil Egan

Feefo Verified

1 month ago

What Neil Egan said about Qdos:

Quick, easy and reasonable pricing

Easy to use and quote.

Fateema

Qdos

1 month ago

Hi Neil, Thank you for your kind comments. We're delighted that you found our service easy to use and our pricing competitive. We appreciate your support and look forward to assisting you again in the future. Cheers, Qdos Customer Service team

Nick Buckland

Feefo Verified

1 month ago

What Nick Buckland said about Qdos:

Needs improving

I have interacted twice recently. 1st using the portal was rubbish as needing to renew your password every 180days (I think) does not take you to the renewal page that I was trying to access. 2nd...

Fateema

Qdos

1 month ago

Hello Nick, Thank you for your feedback. We're sorry to hear that you experienced difficulties accessing the portal due to the password renewal process and appreciate you bringing this to our attention. However, we're delighted to hear that your experience with our team over the phone was a positive one and that you received excellent service. Your comments are valuable to us as we continually look for ways to improve both our online and telephone services. Kind Regards Qdos Customer Service team

Anthony Davies

Feefo Verified

1 month ago

Fateema

Qdos

1 month ago

Hi Anthony, Thank you for your 5-star rating. We're delighted to know you had a positive experience with us and appreciate you taking the time to leave your feedback. Cheers, Qdos Customer Service Team

Jillian Thomson

Feefo Verified

GBR

1 month ago

What Jillian Thomson said about Qdos:

Efficient Service 6th Year Running

Good and efficient and I was contacted at a time that suited me.

Fateema

Qdos

1 month ago

Hi Jillian, Thank you for your review. Providing efficient service while working around our customers' schedules is important to us, so it's great to hear that this was your experience. We appreciate your continued trust in us. Best Wishes, Qdos Customer Service Team

Trusted Customer

Feefo Verified

1 month ago

Service provided was efficient and fast which is what i needed in a short timeframe.

Fateema

Qdos

1 month ago

Hello! Thank you for your feedback. We're delighted to hear that our service was efficient and fast, especially when you were working within a short timeframe. We appreciate your support and are pleased we could help when you needed us most. Best Wishes, Qdos Customer Service Team

Trusted Customer

Feefo Verified

1 month ago

Poor service

Have several insurance policies with them for many years - when it came to invoke one they passed it to another company who have made the process very long and difficult - would definitely not use...

Fateema

Qdos

1 month ago

Hello, I am sorry to see you haven't had a good experience with us. I have reached out directly to understand your feedback. Kind regards, Qdos Customer Service Team

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