Web site constantly fails, phones not answered, do you even want business?
Trying to take out this policy online took hours because every attempt resulted in an 'Oops, we seem to have a problem which may be connectivity or on our side' or some such message. This happened...
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Ben
QBE Insurance
8 years ago
Thank you for your feedback Christine, we will pass this on to the relevant team to improve.
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LH
Linda Harrington
QBE Insurance Verified
Warnbro, WA
8 years ago
What Linda Harrington said about QBE Insurance:
Linda Harrington
Very easy and fast to do. The only thing it didn't explain senior and long time insured discounts for QBE as did our policy we did over the phone
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Trusted Customer
QBE Insurance Verified
8 years ago
Best Price, best online experience
Online process was simple and user friendly
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Trusted Customer
QBE Insurance Verified
8 years ago
Good experience.
Rang the number to clarify an online question. Answered promptly with good advice.
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MB
Michael Bourke
QBE Insurance Verified
8 years ago
What Michael Bourke said about QBE Insurance:
This my second motorcycle policy, easy to deal with
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JK
John Kelly
QBE Insurance Verified
8 years ago
What John Kelly said about QBE Insurance:
Straightforward detail capture - no needless questions
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Trusted Customer
QBE Insurance Verified
8 years ago
Simple online application. Best price
Simple online application and good price.
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Trusted Customer
QBE Insurance Verified
8 years ago
Easy to navigate through the website (quote), good value for money.
Easy to navigate through the website (quote), good value for money.
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Trusted Customer
QBE Insurance Verified
8 years ago
Motorbike insurance
Disappointed that I couldn’t do the motorbike insurance over the phone as I wasn’t the rider even though we have insurance already with QBE. So was told to do it online as my husband works the hours...
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