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Purplebricks Reviews | Customer Service Reviews for https://www.feefo.com/reviews/purple-bricks | Feefo

1,683 out of 17,826 reviews

Time:

Past year

Hayleigh Kicks

1 day ago

Date of purchase: 16/07/2024

What Hayleigh Kicks said about Purplebricks:

This is the second time we have used Purple Bricks. They have been brilliant throughout. We sold our house within two weeks and a number of people have been on hand to offer post sales support, negoti

...

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Customer Support Team

Purplebricks

21 hours ago

Hayleigh, we're over the moon to hear that this has been your second excellent experience with us! Your review and feedback has made our day so thank you very much. If you ever need a hand in the future, please do let us know and we'll be more than happy to help. Have a wonderful day.

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Mr Charanjit Singh

Smethwick

1 day ago

Date of purchase: 24/07/2024

What Mr Charanjit Singh said about Purplebricks:

Good service

Customer Support Team

Purplebricks

21 hours ago

Thank you, Charanjit! We always strive to deliver great service so this has put a big smile on our faces. We're very grateful for the review and if we can ever do anything more for you in the future, don't hesitate to let us know. Have a great day.

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Miss Rachel Elliott

1 day ago

Date of purchase: 24/07/2024

Customer Support Team

Purplebricks

21 hours ago

Thank you very much, Rachel! We really appreciate the positive review and should you ever require any further assistance in the future, we're always here to help. We hope you have a lovely day.

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Prasad Parameswaran

HP6 6FD

1 day ago

Date of purchase: 01/07/2024

What Prasad Parameswaran said about Purplebricks:

After the offer was accepted had been having issues getting any responses on time

Customer Support Team

Purplebricks

21 hours ago

Hi there, Prasad. We always strive to provide timely and communicative service so it's very disappointing to hear that's not what you received. We will be sure to share your feedback with all of the appropriate teams so that it can be used to help us improve in the future. If you still require assistance, please do reach out to our Customer Services team via our website here - https://www.purplebricks.co.uk/contact-us Thank you.

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Trusted Customer

1 day ago

Date of purchase: 24/07/2024

Customer Support Team

Purplebricks

22 hours ago

Excellent! Thank you very much for taking the time to leave a positive rating for us, we really appreciate it. If you ever need us again in the future, you know where we are. Take care and have a wonderful day.

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Mr Jamie Foy

Halesowen

2 days ago

Date of purchase: 17/07/2024

What Mr Jamie Foy said about Purplebricks:

Simple easy and effective

Customer Support Team

Purplebricks

1 day ago

This is exactly what we love to hear, Jamie! Thank you very much for the wonderful feedback and positive review. If you ever need a hand in the future, we're always here to help. Have a brilliant day.

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Trusted Customer

2 days ago

Date of purchase: 23/07/2024

Customer Support Team

Purplebricks

1 day ago

Fantastic! Thanks so much for the positive rating, we really appreciate it. If you ever need us again in the future, please do let us know. Take care.

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Trusted Customer

2 days ago

Date of purchase: 18/07/2024

Absolutely terrible, worst experience possible with this company apart from two or three individuals who were helpful. Still waiting to hear from the complaints team a month after submitting for the s

...

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Customer Support Team

Purplebricks

22 hours ago

Hi there. Thank you for getting in touch and letting us know that you have not heard back regarding your complaint. That's absolutely not the standard of service we strive to provide we will ensure that this is passed across to all of the relevant teams. This has also been raised with your case handler for them to look into. If you still do not hear back, please don't hesitate to get in touch. Thank you.

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Trusted Customer

2 days ago

Date of purchase: 23/07/2024

Third time we have used Purplebrick so that speaks for itself. Friendly and helpful. Ryan was brilliant on every aspect throughout valuation. to placing advert on Internet.

Customer Support Team

Purplebricks

2 days ago

Hi there, thanks for your amazing review! We're glad to hear that you are happy as a returning customer and that you find us to be friendly and helpful. We're sure Ryan will be delighted to read your kind words too! If you need anything from us going forward please feel free to reach out so we can help. Thank you!

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Mr Alec Ivings

Bedford

2 days ago

Date of purchase: 23/07/2024

What Mr Alec Ivings said about Purplebricks:

Knowledgeable, realistic and timely.

Customer Support Team

Purplebricks

2 days ago

Hi Alec, thanks for your lovely review. We're so happy to hear that you found us to be knowledgable, realistic and timely. If you need anything from us going forward please don't hesitate to reach out so we can assist. Thanks again!

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About Purplebricks

Wave goodbye to the bull and sell your home for free with Purplebricks. Ready for a better way to sell your home? We give you everything you need to sell your home — for free. No more high commission, no more pointless jargon. You pay for optional extras along the way, only if you want to use them. It’s your sale, it’s your choice. Want to see why 9 out of 10 customers recommend Purplebricks? Sell your home for free and find out.

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0800 810 8008

650 The Crescent, Colchester Business Park, Colchester, Essex, CO49YQ, United Kingdom