How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Puronics Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

TC

Trusted Customer

Sunol California

11 years ago

What Trusted Customer said about Puronics:

Puroncs

Their response was very quick, and the serviceman very polite and knowledgeable.

Product reviews

Date of purchase: 16/06/2015

0

TC

Trusted Customer

Cincinnati

11 years ago

What Trusted Customer said about Puronics:

Installation of replacement (new) water softener

Although it took 3 visits the gentleman that installed it was very nice to work with. We found out after the first visit that the wrong size system was installed, glad Puronics caught the error...

Product reviews

Date of purchase: 19/06/2015

0

Trusted Customer

11 years ago

$790 service visit

Had my yearly service visit and was told I needed some parts replaced. Bill came to just over $790. Wow! Saw the old parts left and cant believe they cost more than $100. Was very tempted just to...

Product reviews

Date of purchase: 25/06/2015

0

Trusted Customer

11 years ago

Scheduled Maintenance

The technician was prompt, courteous and professional.

Product reviews

Date of purchase: 05/06/2015

0

Trusted Customer

11 years ago

Very nice staff, wonderful service!

Product reviews

Date of purchase: 30/05/2015

0

TC

Trusted Customer

Poland, Ohio

11 years ago

What Trusted Customer said about Puronics:

Great Service

The Puronics service technician was very knowledgeable on what he was doing unlike the one I had two years ago. Two years ago this young man told me I needed over $200 in new parts. the same parts...

Product reviews

Date of purchase: 10/06/2015

0

Trusted Customer

11 years ago

Replacement parts are seriously overpriced on the rubber parts ie seals

Product reviews

Date of purchase: 08/06/2015

0

Trusted Customer

11 years ago

Puronics Filter Upgrade

Installation personnel was courteous enough. Did have to remind him to check water quality. After water check he said your water is hard which surprised me. Only solution was to set system for...

Product reviews

Puronics Customer Service

Puronics

11 years ago

Dear Mr. and Mrs. Jenkins, Thank you for your feedback. It is our understanding that we have contacted you and resolved this situation to your satisfaction. If you have any further concerns, please don't hesitate to contact Puronics Customer Service at 800-339-8780 or by email at info@puronics.com. Thank you for your business!! Regards, Puronics Customer Support

Date of purchase: 01/06/2015

0

Trusted Customer

11 years ago

I love my General Ionics water conditioner

Great service. On time.

Product reviews

Date of purchase: 11/06/2015

0

TC

Trusted Customer

Scott township

11 years ago

What Trusted Customer said about Puronics:

Stephen was very nice and professional

Product reviews

Date of purchase: 08/06/2015

0

Puronics Reviews

Your Puronics SystemMore reviews of this product (38)View product websiteWe have the Puronics system for over twenty years, and have been very pleased with it

Your Puronics SystemMore reviews of this product (88)View product websiteLove having the soft water system working again

Your Puronics SystemMore reviews of this product (79)View product websiteLike the product but not the increasing costs to own.

Your Puronics SystemMore reviews of this product (16)View product websiteJust add salt.

Your Puronics SystemMore reviews of this product (8)View product website

Your Puronics SystemMore reviews of this product (8)View product websitemy system is 6 or 8 years old and isn't as effective as it was when it was new. The technician adjusted something so that it would use more salt to soften the water.

Your Puronics SystemMore reviews of this product (8)View product websiteOutdated but served the purpose getting soft water

Your Puronics SystemMore reviews of this product (8)View product websiteWas sold an upgrade when I requested a filter change on the premiss that next filter change would be cheaper and the new water faucet was nicer. First the faucet started becoming loose on the second...Read more

Your Puronics SystemMore reviews of this product (8)View product websiteWe had General Ionics system in our old house. We had one installed here less thab 3 months after we moved to our new location

Your Puronics SystemMore reviews of this product (8)View product website

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?