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Puronics Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

9 years ago

Great product, pricey

The system seems great. The cost was more than I anticipated, but probably a good investment. The installer was very nice and thorough in explaining the system, the benefits, etc. Overall satisfied...

Product reviews

Date of purchase: 22/09/2016

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Trusted Customer

9 years ago

Annual service call costs are outrageous.

The cost of the annual service call is outrageous. You need to find a lower cost material. I would expect the annual service call to be under $100.

Puronics Customer Services

Puronics

9 years ago

Thank you for your feedback!!

We apologize for the inconvenience. Our typical filter change cost is around 1/4 of 1 cent per gallon treated between filter changes.

If you would like to discuss this further, please contact our General Manager, Jeff Atkinson, at 925.456.1605.

Best Regards,

Puronics Customer Service

Product reviews

Puronics Customer Services

Puronics

9 years ago

Thank you for your feedback!!

We apologize for the inconvenience. There are a few cities in California that ban salt based systems because of poor performing sewage treatment facilities in that particular city. Puronics has a full line of no-salt systems that are used in these cities, as well as other areas. If you would like to discuss replacing your system with a no salt system, please contact our General Manager, Jeff Atkinson, at 925.456.1605.

Best Regards,

Puronics Customer Service

Date of purchase: 13/09/2016

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Trusted Customer

SAN JOSE, CA

9 years ago

What Trusted Customer said about Puronics:

Great customer service and technicians.

Amar was very knowledgeable and aimed at complete customer satisfaction. He patiently identified the problem and corrected the issue with new clogged candle of the RO system that was installed by...

Product reviews

Date of purchase: 09/03/2016

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Trusted Customer

Youngstown, Ohio

9 years ago

What Trusted Customer said about Puronics:

Excellent service.

Representative was very neat and professional. Answered all concerns.

Date of purchase: 10/04/2016

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Trusted Customer

New Kensington, PA

9 years ago

What Trusted Customer said about Puronics:

We had a problem with Puronics, and they will not return our phone calls. T...

We had a problem with Puronics, and they will not return our phone calls. They have been unprofessional and demonstrates poor customer with us.

Puronics Customer Services

Puronics

9 years ago

Thank you for your feedback!!

We apologize for the inconvenience. We have notified our General Manager of this issue and it is our understanding that it has been resolved.If you would like to discuss this further, please contact our General Manager, Jeff Atkinson, at 925.456.1605.

Best Regards,

Puronics Customer Service

Product reviews

Date of purchase: 26/08/2016

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TC

Trusted Customer

Cincinnati

9 years ago

What Trusted Customer said about Puronics:

Excellent service by Puronics

Did the requested work quickly and efficiently

Date of purchase: 10/06/2016

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Trusted Customer

9 years ago

What Trusted Customer said about Puronics:

Good, but inconvenient.

This was the second attempt for service. I made arrangements to be off work for an earlier visit and the service rep was sick and did not come and they did not send anyone else. I think we're just...

Puronics Customer Services

Puronics

9 years ago

Thank you for your feedback!!

We apologize for the inconvenience. We have notified our General Manager of this issue and it is our understanding that it has been resolved.If you would like to discuss this further, please contact our General Manager, Jeff Atkinson, at 925.456.1605.

Best Regards,

Puronics Customer Service

Product reviews

Date of purchase: 24/08/2016

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TC

Trusted Customer

Mayfield Heights

9 years ago

What Trusted Customer said about Puronics:

great service

quick service, my options were clear and concise, performed the service I wanted and didn't try to upsell too much.

Product reviews

Date of purchase: 10/05/2016

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Trusted Customer

9 years ago

What Trusted Customer said about Puronics:

Good Service from a reliable company.

The Technician was on time and completed the work quickly and efficiently. Also he took time to explain the service and what will be required during the next service.

Date of purchase: 16/09/2016

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Trusted Customer

Olmsted Falls

9 years ago

What Trusted Customer said about Puronics:

5 star softened water

We like the softened water and believe it has made our appliances last longer. Also like the softened water for bathing and hair washing. No residue, skin softer

Product reviews

Date of purchase: 15/09/2016

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Puronics Reviews

Your Puronics SystemMore reviews of this product (8)View product websiteSee above for review of product and service

Your Puronics SystemMore reviews of this product (26)View product websiteMy city has banned salt based systems. I wish I knew this before I purchased the system. Now I'm stuck.

Your Puronics SystemMore reviews of this product (178)View product websiteOverall smooth service !!

Your Puronics SystemMore reviews of this product (7)View product website

Your Puronics SystemMore reviews of this product (9)View product websiteIt makes a difference to have filtered water in our home.

Your Puronics SystemMore reviews of this product (1)View product websiteProvide exactly what we expect.

Your Puronics SystemMore reviews of this product (3)View product websiteWe li k e the softened water.

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