How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Puronics Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

9 years ago

Good Buy

Price of the new unit was good. Install was done on time. Service person was knowledgeable and explained everything to my satisfaction.

Product reviews

Date of purchase: 14/10/2016

0

TC

Trusted Customer

McMurray, PA

9 years ago

What Trusted Customer said about Puronics:

Excellent service representative!

Very prompt repairman, courteous and efficient. Replaced the filter and was gone in 30 minutes.

Product reviews

Date of purchase: 25/10/2016

0

TC

Trusted Customer

San Jose

9 years ago

What Trusted Customer said about Puronics:

Happy customer

Really happy with the customer service. They responded to the issue very promptly, and fixed it.

Product reviews

Date of purchase: 26/10/2016

0

TC

Trusted Customer

Cincinnati, Obio

9 years ago

What Trusted Customer said about Puronics:

Excellent service by Puronics

The rep who took my initial call was very helpful and knowledgeable.

Date of purchase: 17/10/2016

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Puronics:

Efficient Good Value

Technician came on time; technician had all necessary parts and equipment already on truck; Technician was courteous, efficient and thorough; and we received good value

Product reviews

Date of purchase: 15/10/2016

0

TC

Trusted Customer

Upper Arlington

9 years ago

What Trusted Customer said about Puronics:

Service has been great.

Your techs are on time, polite and always put their little booties on.

Product reviews

Date of purchase: 17/10/2016

0

TC

Trusted Customer

10 years ago

What Trusted Customer said about Puronics:

Service call

I've been a customer for over 30 years. during the annual service call there was a leak discovered and to fix it would cost over $800 - vs. replacing it for $2,000 I said I wasn't prepared to do...

Puronics Customer Services

Puronics

9 years ago

Thank you for your feedback!!

We apologize for the inconvenience. We have notified our General Manager of this issue and it is our understanding that it has been resolved.If you would like to discuss this further, please contact our General Manager, Jeff Atkinson, at 925.456.1605.

Best Regards,

Puronics Customer Service

TC

Trusted Customer

9 years ago

The issue was resolved and the service fee was refunded. Thank You

Product reviews

Date of purchase: 17/11/2015

1

TC

Trusted Customer

Zanesville

9 years ago

What Trusted Customer said about Puronics:

Excellent service by Puronics

Service is always prompt. Serviceman is always pleasant and knowlegeable.

Product reviews

Date of purchase: 09/06/2016

0

TC

Trusted Customer

Florence, KY

9 years ago

What Trusted Customer said about Puronics:

Excellent company, products and service.

Once again, Puronics was flexible with our schedules, and prompt with their response time for service and/or salt delivery. The service technition was personalble, efficient, and knowledgeable. It is...

Puronics Reviews

Your Puronics SystemMore reviews of this product (178)View product website

Your Puronics SystemMore reviews of this product (27)View product websiteNever saw the filter,just need it to do its job!

Your Puronics SystemMore reviews of this product (4)View product website

Your Puronics SystemMore reviews of this product (11)View product websiteWe purchased our first Puronics system (it was IONICS, then) in 2000. We were pleasantly surprised at how advanced the technology is, now, in 2016--and we thought the IONICS system was great.

Your Puronics SystemMore reviews of this product (178)View product websiteOur whole house filtration and RO systems are doing their jobs as you said they would.

Your Puronics SystemMore reviews of this product (2)View product websiteI've had my unit over thirty years and moved it twice -

Your Puronics SystemMore reviews of this product (5)View product website

Your Puronics SystemMore reviews of this product (4)View product website

Your Puronics SystemMore reviews of this product (20)View product website

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?