Fanco Hybrid High Performance Quiet Ceiling Exhaust Fan – White

Hi Thank you for taking the time to leave a review. We're sorry to hear that the Fanco Hybrid Exhaust Fan hasn’t met your expectations.When it comes to ventilation performance, there are many factors that can impact how effective an exhaust fan is — including the size of the room, ceiling height, door gaps, and the length or configuration of any ducting. We always aim to help customers make informed decisions, which is why we offer tools like our Exhaust Fan Calculator which outlines all the considerations and we provide support via phone, email, and live chat. Our team is more than happy to work with you to better understand the setup in your bathroom and recommend the most suitable solution. Please feel free to reach out — we genuinely want you to be happy with your purchase and confident in your product choice. Kind regards, The Pure Ventilation Team

Thank you for taking the time to share your feedback on the Fanco Hybrid High Performance Ceiling Exhaust Fan. We're sorry to hear that the product hasn't met your expectations. This fan has a high extraction capacity of 482m³/hr, which is significantly higher than many standard bathroom fans. However, it’s important to note that achieving effective ventilation is not solely about the extraction rate. A number of factors come into play, such as: •Room size and layout •Climate and humidity levels in your area •Material finishes (e.g. tiles, glass, or uninsulated surfaces that may hold moisture) •Availability of incoming air and cross-ventilation •Whether the fan is ducted and how the ducting is configured (length, bends, vent types, etc.) •The type and placement of motor (especially if an inline setup is involved) •User expectations around how quickly steam or odours should be cleared While we don’t have the details of your previous fan or your current setup, we’d be happy to help troubleshoot and assess whether adjustments could improve the performance of your current system. Please feel free to reach out to our customer support team so we can look into this further for you.