Pure I.T provided great communication throughout the purchase process and offered excellent value for money. I would definitely recommend both Pure I.T and the HP EliteBook 840 G7 to anyone looking...
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Product reviews
Date of purchase: 08/05/2026
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keith thompson
Feefo Verified
GBR
1 month ago
What keith thompson said about Pure IT Refurbished:
Although my form went to junk from the website and this meant things were a bit rushed at the last minute and I had to call to follow up, the actual service received from sales was excellent - I am...
One of the worst attemted purchase I have ever made
Pure IT
Pure IT Refurbished
2 months ago
We are very sorry for the experience you've had buying from us. After your order was missed on Monday, our team contacted you to offer a free upgrade to a newer model and arranging a pre-10.30am delivery for the following day.
Unfortunately, FedEx then delivered to the wrong address, causing further delays. We completely understand the frustration this caused; after your order wasn't shipped on the Monday as expected and then didn't arrive until 1pm on the Wednesday when we had promised a pre 10.30am.
We fully understand your position to want a refund on this order which was processed the following day. We always aim to deliver a much better experience than this and sincerely apologise for the experience.
We hope you have found a suitable solution for your needs and are up and running again.
Product reviews
Pure IT
Pure IT Refurbished
2 months ago
We are very sorry for the experience you've had buying from us. After your order was missed on Monday, our team contacted you to offer a free upgrade to a newer model and arranging a pre-10.30am delivery for the following day.
Unfortunately, FedEx then delivered to the wrong address, causing further delays. We completely understand the frustration this caused; after your order wasn't shipped on the Monday as expected and then didn't arrive until 1pm on the Wednesday when we had promised a pre 10.30am.
We fully understand your position to want a refund on this order which was processed the following day. We always aim to deliver a much better experience than this and sincerely apologise for the experience.
We hope you have found a suitable solution for your needs and are up and running again.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.