Hello,
I have not yet received the product I ordered.
There seemed be a problem in the clearance in France and it has been sent back to you. I asked you several times to ship it again in another way...
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Product reviews
Date of purchase: 10/04/2022
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CB
Chaoyu BSTNLSWG
3 years ago
What Chaoyu BSTNLSWG said about ProVen Probiotics:
I haven’t received the shipment at all, the tracking number is not traceable. I sent email for enquire, nobody reply! What can I do?
Adrienne
ProVen Probiotics
3 years ago
I am so sorry to hear this. I will chase up when we are back in the office on Monday and come back to you immediately with a solution.
Adrienne
ProVen Probiotics
3 years ago
I understand there was a problem with the delivery company for this order and my colleague has already resent the order with a free product. You should receive this in the next few days. Best wishes ProVen Probiotics
Good service when I contacted to ask about an out of stock product, and when I ordered too.
Product reviews
Date of purchase: 08/03/2022
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Trusted Customer
4 years ago
The expiry date of the products should be shown on the webpage.
Adrienne
ProVen Probiotics
4 years ago
Many thanks for your feedback. As we are continuously selling our products, the expiry date changes weekly as new batches are produced. Our products have an 18-month shelf-life with guaranteed bacteria count from the date of manufacture and we will look to make this information more prominent on our website. Best wishes ProVen Probiotics
I haven't received my product. And haven't received any emails from them about this.
Adrienne
ProVen Probiotics
4 years ago
Many thanks for your feedback. Our system shows that delivery was attempted on 15th January and when the product wasn't picked up it was returned to us and we have issued a refund this week when the product arrived back in our warehouse. Sincere apologies if you did not receive notification of this. Best wishes ProVen Probiotics
The products developed by ProVen Probiotics have been used in research relating to allergy, common illnesses, specific digestive complaints, mood and performance and are designed to be used in pregnancy, through infancy, childhood and into adulthood.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The products developed by ProVen Probiotics have been used in research relating to allergy, common illnesses, specific digestive complaints, mood and performance and are designed to be used in pregnancy, through infancy, childhood and into adulthood.