How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Protocol Education Reviews | Customer Service Reviews for https://www.feefo.com/reviews/protocol-education | Feefo

Displaying all 3,181 reviews

Trusted Customer

7 years ago

Date of purchase: 23/02/2018

I was just a bit confused with the process as this was my first time using

Lawrence was really good when I attended the interview but after that I wasn’t sure who to deal with and there was confusion with my dbs

See full customer review

Trusted Customer

7 years ago

Date of purchase: 28/02/2018

My consultant is excellent!

My consultant Carolanne excellent. Great communications, the safeguarding process was a lot slower than I anticipated. The office is in my local area which I found very useful. All the staff are...

Read all

See full customer review

Trusted Customer

7 years ago

Date of purchase: 22/02/2018

Would recommend

See full customer review

Trusted Customer

7 years ago

Date of purchase: 22/02/2018

Handling my queries efficient and effectively. As well as in a timely finish with a pleasant and approachable manner.

See full customer review

Trusted Customer

7 years ago

Date of purchase: 23/02/2018

Covering all my questions and helping every step of the way if I felt uncomfortable

See full customer review

Trusted Customer

7 years ago

Date of purchase: 07/03/2018

The registration process was quick easy and efficient. The staff were extremely helpful.

See full customer review

Alice Halpin

7 years ago

Date of purchase: 08/03/2018

What Alice Halpin said about Protocol Education:

Leah and Joseph were very friendly and helpful when I came in to register at protocol. I was sent to a school on a long term placement that I’m very happy with.

See full customer review

Chantelle Louis

7 years ago

Date of purchase: 09/03/2018

What Chantelle Louis said about Protocol Education:

5* service agency

I will definitely recommend Prototcol Education. I'm so pleased and overwhelmed with the prompt communication with finding work and also ensuring the follow up of references and dbs was completed....

Read all

See full customer review

Jehan Ara

Nottingham

7 years ago

Date of purchase: 08/03/2018

What Jehan Ara said about Protocol Education:

Great team, excellent communication

It was really easy and swift for me to register with Protocol Education. The other processes like safeguarding checks, meeting with consultant and communication with consultant was also very smooth,...

Read all

See full customer review

Glenis Beckett

7 years ago

Date of purchase: 08/03/2018

What Glenis Beckett said about Protocol Education:

USELESS

Reluctantly gave 1 star as wouldnt be able to write this without choosing at least 1 star rating while honestly i wouldnt have given the leeds branch that!!!! Rang 4 times before could arrange...

Read all

Simon

Protocol Education

7 years ago

Hi Glenis. Thanks for taking the time to give us your feedback. I’m sorry you felt you had a bad experience with our Leeds branch. We aim to give all our candidates a positive and rewarding experience and I regret that we missed the mark on this occasion. My name is Simon Warren and I am the Commercial Director - if you’d like to discuss this further, please feel free to contact me on 020 3219 7700.

See full customer review

Not received a review invite?

About Protocol Education

Protocol Education aids thousands of teachers and teaching assistants across the country to find the exact type of work that they are looking for. These include: • Roles in both primary and secondary including SEND and tuition • Many long-term positions and the possibility of candidates completing their NQT year • Great pay rates and the opportunity to get guaranteed work • Career support through free CPD and resources, CV workshops, interview techniques • Protocol has 35 branches country wide and offer help and advice from both consultants and our Teacher Services community.

Read all

020 3219 7700

10 Bloomsbury Way, London, Greater London, WC1 2Sl, United Kingdom