Thanks for your feedback! We’re pleased to hear your order arrived on time.
Product reviews
primrose-uk
Primrose
3 days ago
Thank you so much for your lovely review and recommendation – we’re delighted to hear you’re enjoying the relaxing sound and the LED lights in the evenings.
Because a hosepipe ban has prevented me from using this product, my review is based on the fairness, speed and "customer first" professionalism with which Primrose dealt with an issue l raised with...
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primrose-uk
Primrose
3 days ago
Thank you so much, Mel – your lovely feedback really means a lot to us, and we’re delighted you’d recommend Primrose to others. 🌿 If you ever need anything else (once the hosepipe ban lifts!), we’ll be happy to help.
Product reviews
primrose-uk
Primrose
3 days ago
Thanks so much, Mel – your review has really lifted our hearts. We’re delighted you’ve had such a positive experience with us and truly appreciate you recommending Primrose to others.
Date of purchase: 14/07/2026
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Trusted Customer
Feefo Verified
4 days ago
Good
primrose-uk
Primrose
3 days ago
Hi there, and thanks for the positive feedback! If you need anything else, just let us know.
Product reviews
primrose-uk
Primrose
3 days ago
Thank you for your lovely feedback – we’re delighted to hear you’re pleased with the quality and found it easy to fit.
Great! Some of the plants arrived lookingva bit tired in the heatwave. I sent photos and they were immediately replaced. Thanks!
primrose-uk
Primrose
3 days ago
Thank you so much for your lovely feedback, we’re delighted you’re happy with how this was handled and that your replacements arrived promptly. 🌿
Product reviews
primrose-uk
Primrose
3 days ago
Thanks so much for the lovely, Boris-inspired review – it made us smile! Sorry to hear about the pesky foxes though; we do stock a range of fox deterrents, which may help protect your plants.
excellent - good quality ,not expensive ereasonably simple to erect (took about 3 hours for 8m of 1.2m high fence ) and looks good
Product reviews
primrose-uk
Primrose
3 days ago
Thank you for taking the time to share this – we’re really pleased your order arrived quickly, was well packaged and straightforward to install against your existing fence.
Date of purchase: 14/07/2026
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SW
Stephen a Wallace
Feefo Verified
GBR
4 days ago
What Stephen a Wallace said about Primrose:
Very efficient
primrose-uk
Primrose
3 days ago
Thank you, Stephen – we’re really pleased to hear you found everything very efficient.
Product reviews
primrose-uk
Primrose
3 days ago
Glad to be of service, Stephen! Thanks for the great review, and just let us know if you need anything else.
Thank you for your lovely feedback – we’re delighted you were happy with our service and delivery, and really appreciate you taking the time to leave a review.
Product reviews
primrose-uk
Primrose
4 days ago
Thank you for your lovely feedback – we’re really pleased you’re happy with the sail and supports. If you’d like help choosing a larger size for your space next time, please let us know.
Thanks for taking the time to leave feedback. We’re sorry the sail didn’t meet your expectations and we’ll use your comments to help us improve our products.
Product reviews
primrose-uk
Primrose
4 days ago
Thanks for taking the time to share this, and I’m really sorry the shade sail hasn’t met your expectations. We try to maintain consistent quality, and it’s clear we’ve fallen short here; please email our customer service team so we can look into this and try to put things right.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.