They do not offer any service once they have your money they ignore all attempts to contact them
primrose-uk
Primrose
16 hours ago
We’re very sorry to hear about your experience and that you’ve not had a response so far. We do take customer support seriously and appreciate you sharing this feedback so we can improve. - If you can share a ticket number with us, or reach out to the team at https://www.primrose.co.uk/contact-us/
Product reviews
primrose-uk
Primrose
16 hours ago
We’re very sorry to hear about your experience and that you’ve not had a response so far. We do take customer support seriously and appreciate you sharing this feedback so we can improve. - If you can share a ticket number with us, or reach out to the team at https://www.primrose.co.uk/contact-us/
Excellent service from Primrose. Very prompt delivery and good communication. We're very pleased with our new table and chairs, just waiting for the sun now! I would highly recommend Primrose and...
Read more
primrose-uk
Primrose
20 hours ago
Thank you so much, Carys – we’re delighted you’re pleased with your new table and chairs and that everything arrived so promptly. 🌤️ We really appreciate the recommendation and look forward to helping you again when the sun comes out!
Product reviews
primrose-uk
Primrose
20 hours ago
Thank you so much, Carys – we’re delighted you’re pleased with your table and chairs and had such a good experience with our delivery and communication. 🌤️ We really appreciate the recommendation and look forward to helping you again when the sun comes out!
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.