PBM is a customer-focused building management company
Service
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ratings over the past year
Premier Block Management is no longer an active Feefo customer
Displaying all 1,944 reviews
Trusted Customer
Feefo Verified
1 year ago
20 months after reporting a roof leak and unsafe windows, still no repair,
In my view PBM are without any doubt the worst service provider I have ever come across. I first posted this rating over 4 months ago, I thought it should be updated, sadly it is not good news! ...
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Adam
Feefo Verified
Watford
1 year ago
What Adam said about Premier Block Management:
Certainly not a Premier service
I really don’t know where to begin,
This year the service from PBM has fallen to a new low. Our block has had 4 different ‘permanent’ property managers during the year, and some temporary stand-ins...
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2
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EW
E Whyte
Feefo Verified
London
1 year ago
What E Whyte said about Premier Block Management:
Life saver
Sabrina Haghdoust is an absolute star and a credit to PBM. In a very time-sensitive situation, Sabrina managed to chase down the information I needed to keep my sale alive.
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Trusted Customer
Feefo Verified
1 year ago
Incompetence of the highest order
I am deeply dissatisfied with the service provided by this management company. A one-star rating is far too generous. The company is not only expensive but also characterized by high staff turnover,...
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3
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Trusted Customer
Feefo Verified
1 year ago
Managing agent made the difference
Danielle Panju as our managing agent was very professional , replied timely, listened to concerns attentively and communicated complex information in an easy to understand format. Her management...
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Trusted Customer
Feefo Verified
1 year ago
Practical support to make things happen.
PBM has a good customer service. They resolve the issues efficiently.
1
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Trusted Customer
Feefo Verified
1 year ago
Excellent Service
Excellent service and Megan was very efficient. Very impressed
2
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Trusted Customer
Feefo Verified
1 year ago
0
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Trusted Customer
Feefo Verified
2 years ago
Tanya Malik was so helpful and proficient when I needed information to give to my buyer's solicitor who was proving very pedantic. Tanya sent the information I needed within an hour. She was very...
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Trusted Customer
Feefo Verified
2 years ago
A Human Touch Makes All the Difference!
Very recently, PBM initiated a positive change for ensuring the gardening, cleaning and waste is managed by a caretaker. This has not only streamlined the systems and processes upgrading the...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.