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AirPortr Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 6,182 reviews

Trusted Customer

Feefo Verified

3 years ago

All what they have done is excellent Sure I will recommend airportr to my friends And sure I will utilize its services in future

Ryan

AirPortr

3 years ago

Hello, Thank you for taking the time to leave great feedback, we are glad you enjoyed the service! We hope to see you again soon! Ryan

Trusted Customer

Feefo Verified

3 years ago

Excellent service

We would definitely use the service again- was very convenient and made it easy to get to the airport by train rather than by car.

Ryan

AirPortr

3 years ago

Hello, Thank you for leaving a great review. I am glad the service made your journey smooth and stress free! We hope to see you again soon! Ryan

Jodie

Feefo Verified

3 years ago

What Jodie said about AirPortr:

Stress free

The service was fantastic it took the stress out of getting to the airport? It aloud us to just go through security and sit and relax in the lounge we had booked. The driver was very informative and...

Ryan

AirPortr

3 years ago

Hello, Thnak you for taking the time to leave some feedback on your experience with us, we really appreciate it! We hope to see you again soon! Ryan

Trusted Customer

Feefo Verified

3 years ago

Insgesamt guter Service

Prozess airpotr zu externem Partner korelieren nicht miteinander / beim Abflug wusste ich nicht, ob das Gepäck eingecheckt wurde. Bei der Rückkehr gab es keine Information, wann das Gepäck geliefert...

Ryan

AirPortr

3 years ago

Hallo vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Gedanken zu hinterlassen. Wir schätzen, was unsere Kunden zu sagen haben! Es tut mir leid zu hören, dass die Kommunikation zwischen unserem externen Partner und uns nicht ausreichend war. Wir werden daran arbeiten, um sicherzustellen, dass unsere Kunden immer auf dem Laufenden sind. Wir bieten 3-Stunden-Slots an, da wir auch den Verkehr und andere Faktoren berücksichtigen müssen, die die Reise beeinträchtigen könnten. Aus diesem Grund können wir keine Zeitgarantie geben. Wir hoffen, dass wir Sie bald wiedersehen! Ryan

Trusted Customer

Feefo Verified

3 years ago

Nette Abholung sehr hilfsbereit

Ryan

AirPortr

3 years ago

Hallo! vielen Dank, dass Sie die Zeit genommen haben, wunderschönes Feedback hinterzulassen! Das freut uns sehr, dass Ihre Reise erflogreich war! Wir hoffen, dass wir Sie bald wiedersehen! Ryan

Michael

Feefo Verified

London

3 years ago

What Michael said about AirPortr:

Great idea but can’t deliver.

The idea is great, the execution not so good. Booked one for a 1 hour slot and just when the slot started told driver half and hour late, booked hour slot as needed to be somewhere. Booked again...

Ryan

AirPortr

3 years ago

Hello, Thank you for taking the time to leave a review. We appreciate what our customers have to say. I apologise sincerely for the delays you experienced with our service. It may seem like a generic reason, however the traffic is something we cannot control and have to contend with when operating close deadlines across the city. We also reach out to our customers to advise them of any delays. However, we do appreciate our customers' time and have since worked on communication issues across our customer facing department. I hope this experience does not dissuade you from using our services in the future. Ryan

Ole

Feefo Verified

3 years ago

What Ole said about AirPortr:

Stress free travel

All went extremely well and it makes everything on the flight day so much easier and less stressful.

Ryan

AirPortr

3 years ago

Hello, Thank you for taking the time to review your experience with us, we really appreciate it! Our goal is to make travelling less stressful and I am glad we were able to help you! We hope to see you again soon! Thanks, Ryan

Trusted Customer

Feefo Verified

3 years ago

Professional, helpful, reliable

Timely pick up, helpful collection driver, secure suitcases with ziplocks through the zips, photo of checked in luggage

Ryan

AirPortr

3 years ago

Hello, Thank you for taking the time to review your experience with us. We really appreciate your lovely feedback! I am very glad we were able to assist you! We hope to see you again soon! Thanks, Ryan

Trusted Customer

Feefo Verified

3 years ago

Efficient and reliable service

Ryan

AirPortr

3 years ago

Hello, Thank you for taking the time to comment on your experience with us, I am glad it was positive and made travelling easier! We hope to see you again soon! Thanks, Ryan

George

Feefo Verified

London

3 years ago

What George said about AirPortr:

Great service!

Really easy to use website, good communication prior to collection, notification provided that bags were checked in and they made it onto the flight no problem at all. Really makes getting to the...

Ryan

AirPortr

3 years ago

Hello! Thank you so much for leaving wonderful and detailed feedback, this really helps us as a company! Our main goal is to make travel easier and less stressful. I am glad we were able to assist you as such! We hope to see you again for a future trip! Thanks, Ryan

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