Was really pleased when ordering as they said they would send out that day or next. Goods weren't sent for two weeks and no contact was made to let us know it was delayed.
Pool and Spa Warehouse
Pool and Spa Warehouse
10 years ago
Thanks for your feedback. Due to a human error on our side your order was not dispatched when it should. We apologize for this and the inconvenience caused.
Pool and Spa Warehouse Team
Excellent service
Delivered exactly when I expected
Pool and Spa Warehouse
Pool and Spa Warehouse
10 years ago
Thanks for your excellent feedback comments. We are happy to hear you save money buying from us.
Pool and Spa Warehouse has grown to become the biggest independent pool shop in Australia. Unlike franchises, we have a large number of product lines from the best brands and can offer them at great prices.
Pool and Spa Warehouse Team
The product was not dispatched the next business day (as I bought the night before). It was dispatched two days later
Trusted Customer
10 years ago
No response to 2 emails. Not impressed and would not recommend.
Trusted Customer
10 years ago
Have tried to contact someone for over a week to request their refund policy. No one answers the phone and now 3 emails later-still no reply. Would like for someone to contact me ASAP
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