Delivery charge (51% of goods purchased) is shameful....! I wonder how may sales are lost to them because of it?
Poles And Tracks
Poles And Tracks
13 years ago
Thank you for your comments. However as your order was over £50 you should not have been charged carriage. On small orders we charge a subsidised £7.75 whereas it actually costs £10 to send long items such as curtain tracks and poles. Unfortunately, you selected the delivery address for your order as Scottish Islands despite it going to Essex. The offshore charge is £29.50 which is purely the charge made to us and as you had selected that option the system applied this charge. Of course we will now refund this to your card.
The Superline track is designed to snap into brackets that have already been fixed to the wall.
Tony Robinson
Thank you for your comments.
The Silchester pole is a good value pole supplied with fixed length brackets. This is made quite clear with both a large image of the bracket on the web site and the bracket projection is noted within the specification below the image.
Tony Robinson
Although dispatched immediately by Poles Tracks on Thurs AM the item was not received until midday Monday. The courier did not fulfil the 24hr delivery service.
Product reviews
Date of purchase: 03/01/2013
0
Share
Trusted Customer
Feefo Verified
13 years ago
Excellent product, excellent price, excellent service, would highly recommend.
I rate excellent because there was an issue with ordering and stock. This is not unique to any business supplying goods, but it was the way in which the problems were dealt with that greatly...
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
