How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Pocock & Shaw Reviews | https://www.feefo.com/reviews/pocock-shaw reviews

Displaying all 165 reviews

Dr Svatava Benesova & Mr Luke Benes

4 years ago

Date of purchase: 06/04/2021

What Dr Svatava Benesova & Mr Luke Benes said about Pocock & Shaw:

Friendly staff, very helpful and flexible; they have guided us through the process well. We would definitely use Pocock & Shaw's services again.

Sandra

Pocock & Shaw

4 years ago

Thank you for the feedback

See full customer review

Mr Neil & Mrs Sharon Knights

Norfolk

4 years ago

Date of purchase: 26/03/2021

What Mr Neil & Mrs Sharon Knights said about Pocock & Shaw:

Excellent service all round

Extremely pleased with the whole service provided by the team: Karin, Alyson and Natasha from start to finish. Always on the ball and communication was always forthcoming so we could action anything...

Read all

Sandra

Pocock & Shaw

4 years ago

Thank you, we hope you will be very happy in your new home.

See full customer review

Trusted Customer

4 years ago

Date of purchase: 08/12/2020

Chris was amazing, he went over and above to help make the move as smooth as possible, pushing and liaising to make sure everything stayed on track.

Sandra

Pocock & Shaw

4 years ago

Thank you for the kind words, we are sure you will love your new home.

See full customer review

Trusted Customer

4 years ago

Date of purchase: 26/03/2021

An exceptional service from Pocock and Shaw!

Natasha, Karen and Alison were absolutely amazing. They were incredibly patient and person centred. A very professional outfit! Kind, attentive and very professional. Thank you ladies for helping us...

Read all

Sandra

Pocock & Shaw

4 years ago

Thank you for the lovely feedback , we hope you will be very happy in your new home.

See full customer review

Mrs Sally Palmer

4 years ago

Date of purchase: 16/03/2021

What Mrs Sally Palmer said about Pocock & Shaw:

Great service

Excellent service from Kevin at Dukes Court, my mother and i have just moved from Chesterton to Ely after a long wait and Kevin was great helping us all the way with his knowledge and advise, thank...

Read all

Sandra

Pocock & Shaw

4 years ago

Thank you, very please we could help and we wish you all the best in your new home

See full customer review

Mr David &, Mrs Emily Wells

4 years ago

Date of purchase: 29/01/2021

What Mr David &, Mrs Emily Wells said about Pocock & Shaw:

Excellent independent estate agency - would highly recommend.

We had several valuations but decided to use an independent agency as they felt more personal. Pocock & Shaw were a pleasure to work with. They were knowledgable and knew the market, communication...

Read all

Sandra

Pocock & Shaw

4 years ago

Really please you were happy with our service and we wish you all the best in your onward journey

See full customer review

Mrs Debbie Rodman

Bury St Edmunds

4 years ago

Date of purchase: 18/03/2021

What Mrs Debbie Rodman said about Pocock & Shaw:

Professional, friendly, courteous service

Professional, friendly, courteous service, with good communication of what was happening throughout the process even when hiccups occurred. Slightly disappointed that the property was only...

Read all

Sandra

Pocock & Shaw

4 years ago

Thank you for your feedback, we normally ran an advert weekly in the local paper before the current situation, but have stopped at the moment., we will resume again when the situation changes and newspapers are again readily available for people to pick up.

See full customer review

Mr Ricky Bull

4 years ago

Date of purchase: 15/03/2021

What Mr Ricky Bull said about Pocock & Shaw:

We purchased a bungalow in Fordham it was a pleasure dealing with the team at Pocock and shaw would highly recommend thanks for everything Mr and Mrs bull.

Sandra

Pocock & Shaw

4 years ago

Thank you we hope you will be very happy in your new home

See full customer review

Sally

Cambridge

4 years ago

Date of purchase: 05/03/2021

What Sally said about Pocock & Shaw:

Civilised estate agents that understand the Cambridge market

We had terrific service from Andrew Brown at Pocock's. He was friendly, positive and thoughtful, going out of his way to ensure that floorplans were accurate, providing really extensive 360 degree...

Read all

Andrew Brown

Pocock & Shaw

4 years ago

Thank you so much for your kind comments. I really enjoyed acting for you during the sale of your house. Good luck in your new home. Andrew

See full customer review

Trusted Customer

4 years ago

Date of purchase: 16/02/2021

Happy customer.

Very friendly and knowledgeable of Cambridge and surrounding area. Responsive on communication and patient throughout the process.

Sandra

Pocock & Shaw

4 years ago

Thank you for the feedback

See full customer review

Not received a review invite?

About Pocock & Shaw

Pocock & Shaw first opened its doors in 1985 and has quickly established itself as a leading independent estate agent and property management agency in Cambridgeshire and Suffolk. That’s all very well, but in a profession that’s often maligned, you want to know what makes us stand out from the crowd.

Read all

01223 322552

2 Dukes Court, 54-62 Newmarket Road, Cambridge, Cambridgeshire, CB5 8DZ, United Kingdom

Why trust Feefo reviews?

Learn more about Feefo