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Pitchup.com Reviews | Customer Service Reviews for https://www.feefo.com/reviews/pitchup-com | Feefo

Displaying all 142,540 reviews

Trusted Customer

11 years ago

Date of purchase: 27/05/2014

Made it really easy to book camping pitches

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Trusted Customer

11 years ago

Date of purchase: 28/05/2014

I thought the service was good until I rang Tattersall Lakes to pay the balance, they…

I thought the service was good until I rang Tattersall Lakes to pay the balance, they have still not had your email of my booking, that was made 3 days ago, so I have rang twice but still been unable...

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Pitchup.com

11 years ago

Sorry to hear about this. All bookings are immediately sent to the campsite as you will see from the top of your confirmation. Emails are tracked and bookings are visible to campsites in our online portal, so we've suspended this listing while we investigate and apologise for any inconvenience. Pitchup.com

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Trusted Customer

11 years ago

Date of purchase: 27/05/2014

Great website, easy to use , would recommend and definitely use again

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Trusted Customer

11 years ago

Date of purchase: 28/05/2014

Can't edit a booking if you make a mistake Had to wait for the campsite to…

Can't edit a booking if you make a mistake Had to wait for the campsite to receive the booking and then make the change

Pitchup.com

11 years ago

Thank you for your feedback. Due to parks and sites managing their own availability and allocation on Pitchup.com, and because each park/site has their own amendment policies, customers must edit bookings directly with the park/site as only they will be able to confirm if your requested change can be accommodated. We hope you enjoy your trip. Pitchup.com

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Trusted Customer

11 years ago

Date of purchase: 27/05/2014

Excellent content and easy to use

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Trusted Customer

11 years ago

Date of purchase: 28/05/2014

It was so easy to book a holiday and very quick The people I phoned…

It was so easy to book a holiday and very quick The people I phoned we're very helpful and pleasant

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Trusted Customer

11 years ago

Date of purchase: 27/05/2014

Fast easy to use, will recommend.

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Trusted Customer

11 years ago

Date of purchase: 27/05/2014

Not a all suitable for me, loads of noisy families, group of youths drinking and…

Not a all suitable for me, loads of noisy families, group of youths drinking and swearing late into the night, tents so close together I could hear the kids in the next tent at 5.30in the morning. I...

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Pitchup.com

11 years ago

We are sorry to hear that you did not enjoy your stay at this campsite. Feefo is intended for feedback about Pitchup.com and the service we provided in booking your trip: you will receive an email from Pitchup.com shortly after returning home with an invitation to review the site you stayed at. By submitting a review you will also be in with the chance of winning a £250 Amazon voucher. Pitchup.com

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Trusted Customer

11 years ago

Date of purchase: 09/05/2014

Very clear instructions

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Trusted Customer

11 years ago

Date of purchase: 27/05/2014

A very quick, user friendly booking system

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About Pitchup.com

Book more than 5,300 campsites, glampsites and holiday parks on Pitchup.com. We feature a wealth of outdoor holidays from caravans and lodges to tent pitches and wigwams in 67 countries in Europe, the Americas, Australia and Africa. Based in London, Pitchup.com was founded in 2009 and is regularly featured in the national press. Awards include FT 1000, 1,000 fastest-growing companies in Europe 2018, Deloitte UK Technology Fast 50 2016, 'Places to Stay - Budget' category at the Independent Travel Awards 2015, Best Travel Mobile Strategy / Campaign at the MOMAs 2014, Best UK Travel Site at the British Travel Press Awards 2011 and the Red Bull 'Future 50'.

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Zeeta House, 200 Upper Richmond Road, London, Greater London, SW15 2SH, United Kingdom