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Pitchup.com Reviews | Customer Service Reviews for https://www.feefo.com/reviews/pitchup-com | Feefo

Displaying all 140,176 reviews

Trusted Customer

11 years ago

Date of purchase: 27/04/2014

It did what I wanted.

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Trusted Customer

11 years ago

Date of purchase: 28/04/2014

Found all the information I needed and looking forward to the holiday.

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Trusted Customer

11 years ago

Date of purchase: 23/04/2014

Very good , no problems, easy to use, good descriptions and accurate of campsites

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Trusted Customer

11 years ago

Date of purchase: 27/04/2014

very easy and straight forward

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Trusted Customer

11 years ago

Date of purchase: 30/04/2014

Quick and easy to use, like the fact that you can see if there are…

Quick and easy to use, like the fact that you can see if there are pitches available instantly instead of having to wait for the campsite to get back to you. Would definitely use this website again.

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Trusted Customer

11 years ago

Date of purchase: 27/04/2014

Very pleased with service

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Trusted Customer

11 years ago

Date of purchase: 30/04/2014

Unfortunately, our holiday confirmation come from Haven, they emailed me with the booking and informing…

Unfortunately, our holiday confirmation come from Haven, they emailed me with the booking and informing me the balance of the holiday was due yesterday. As the balance due date had already expired....

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Pitchup.com

11 years ago

Thank you for your feedback, we are sorry to hear about the problem you had with your booking. Each site and park on Pitchup sets their own individual policies regarding the rest of a payment, which can be found on the 'Policies' section of the listing, on your booking form and on the booking confirmation email from Pitchup, along with a warning that the holiday will be cancelled if the remaining balance is not paid on time. A member of the Pitchup.com team has been in touch with Haven to confirm that your holiday has been booked subject to the payment of the remaining balance. Pitchup.com

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Trusted Customer

11 years ago

Date of purchase: 30/04/2014

Great customer service when I had to email yourselves regarding my booking . Suzanne couldn't…

Great customer service when I had to email yourselves regarding my booking . Suzanne couldn't do enough for me . And we always use pitch .com to book our holidays . Thanks

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Trusted Customer

11 years ago

Date of purchase: 29/04/2014

Very easy to use the site and locate campsites with availability quickly. Fantastic service will…

Very easy to use the site and locate campsites with availability quickly. Fantastic service will definitely use again.

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Trusted Customer

11 years ago

Date of purchase: 29/04/2014

Quick service and very easy to use with lots of info about the sites

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About Pitchup.com

Book more than 5,300 campsites, glampsites and holiday parks on Pitchup.com. We feature a wealth of outdoor holidays from caravans and lodges to tent pitches and wigwams in 67 countries in Europe, the Americas, Australia and Africa. Based in London, Pitchup.com was founded in 2009 and is regularly featured in the national press. Awards include FT 1000, 1,000 fastest-growing companies in Europe 2018, Deloitte UK Technology Fast 50 2016, 'Places to Stay - Budget' category at the Independent Travel Awards 2015, Best Travel Mobile Strategy / Campaign at the MOMAs 2014, Best UK Travel Site at the British Travel Press Awards 2011 and the Red Bull 'Future 50'.

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Zeeta House, 200 Upper Richmond Road, London, Greater London, SW15 2SH, United Kingdom