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Pitchup.com Reviews | Customer Service Reviews for https://www.feefo.com/reviews/pitchup-com | Feefo

Displaying all 137,907 reviews

Trusted Customer

11 years ago

Date of purchase: 23/02/2014

So far so ggod

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Trusted Customer

11 years ago

Date of purchase: 23/02/2014

Easy to use site, availability calendars work & booking simple, first site we turn to…

Easy to use site, availability calendars work & booking simple, first site we turn to whenever we're looking for a campsite holiday

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Trusted Customer

11 years ago

Date of purchase: 23/02/2014

We booked two campsites with pitchup and I am very happy as one of them…

We booked two campsites with pitchup and I am very happy as one of them emailed us very quicly to confirm our booking, however we still have not heard anything from the other campsite and are getting...

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Pitchup.com

11 years ago

thanks for your feedback. We'll speak to the campsite about your confirmation. Pitchup.com

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Trusted Customer

11 years ago

Date of purchase: 21/02/2014

The owner was not aware of our booking. Slightly worrying.

Pitchup.com

11 years ago

Thanks for letting us know about this. All bookings are tracked and available for the campsite to view in the campsite's section of our website, but we'll look into this with them. Pitchup.com

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Trusted Customer

11 years ago

Date of purchase: 22/02/2014

Transaction went though smoothly. An email from the camp site would be good. We had…

Transaction went though smoothly. An email from the camp site would be good. We had to wait for a letter to say the caravan was booked.

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Trusted Customer

11 years ago

Date of purchase: 22/02/2014

Speeds up the whole process for me, great to use PayPal too.

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Trusted Customer

11 years ago

Date of purchase: 22/02/2014

Easy to use, clear instructions and easy to compare sites.

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Trusted Customer

11 years ago

Date of purchase: 21/02/2014

I was really impressed with the help I received with my booking made a big difference.…

I was really impressed with the help I received with my booking made a big difference. Peace of mind. Thank you all.

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Trusted Customer

11 years ago

Date of purchase: 21/02/2014

There was some confusion in booking and I had to ring the campsite, the electric…

There was some confusion in booking and I had to ring the campsite, the electric pitches showed as only being for caravans and campervans. However campsite confirmed these are for tents also. The...

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Pitchup.com

11 years ago

Thanks for letting us know about this. The campsite add all their pitch and accommodation types to the website so we'll speak to them about adding tents. Pitchup.com

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Trusted Customer

11 years ago

Date of purchase: 22/02/2014

Non-refundable deposit even if you cancel within 24hrs

Pitchup.com

11 years ago

we're sorry to see you're disappointed as we do all we can to make our terms and conditions clear. Our cancellation policy is given on both the campsite and booking pages and in our FAQ's. Pitchup.com

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About Pitchup.com

Book more than 5,300 campsites, glampsites and holiday parks on Pitchup.com. We feature a wealth of outdoor holidays from caravans and lodges to tent pitches and wigwams in 67 countries in Europe, the Americas, Australia and Africa. Based in London, Pitchup.com was founded in 2009 and is regularly featured in the national press. Awards include FT 1000, 1,000 fastest-growing companies in Europe 2018, Deloitte UK Technology Fast 50 2016, 'Places to Stay - Budget' category at the Independent Travel Awards 2015, Best Travel Mobile Strategy / Campaign at the MOMAs 2014, Best UK Travel Site at the British Travel Press Awards 2011 and the Red Bull 'Future 50'.

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Zeeta House, 200 Upper Richmond Road, London, Greater London, SW15 2SH, United Kingdom