How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Pitchup.com Reviews

https://www.pitchup.com

Rated

Exceptional

Make your great escape

Service

4.8

14,286

2,242

140

109

16,811

ratings over the past year

Displaying all 140,178 reviews

ellissa

Sunderland

8 years ago

Date of purchase: 24/07/2016

What ellissa said about Pitchup.com:

A great website

Great website easy to use and customer friendly

See full customer review

Daniel

Birmingham

8 years ago

Date of purchase: 24/07/2016

What Daniel said about Pitchup.com:

Will use again

Easy to use and understand. Well thought out

See full customer review

Colin

Kirkcaldy

8 years ago

Date of purchase: 24/07/2016

What Colin said about Pitchup.com:

Great service

Brilliant quick no hassle with booking at all

See full customer review

Tes

Swindon

8 years ago

Date of purchase: 24/07/2016

What Tes said about Pitchup.com:

Easy booking and by the information given looks good...very excited to go and see the views

Easy & simple

See full customer review

Perry

8 years ago

Date of purchase: 20/07/2016

What Perry said about Pitchup.com:

Easy to use

See full customer review

david

st helier

8 years ago

Date of purchase: 24/07/2016

What david said about Pitchup.com:

painless

efficient and professional. trust the site will be as good.

See full customer review

Trusted Customer

8 years ago

Date of purchase: 24/07/2016

Great simple and easy

Easy to use site

See full customer review

Luke

Nottingham

8 years ago

Date of purchase: 24/07/2016

What Luke said about Pitchup.com:

Poor- unsatisfactuary- compensation?

We booked through pitch up for our summer break with my young family and everything got accepted and we had an e-mail saying we had booked our accomodation and i payed in full on my credit card. The...

Read all

pitchup.com

Pitchup.com

8 years ago

Thank you for your feedback, we are very sorry to hear this. It is the responsibility of the parks and sites listed with Pitchup.com to keep on top of their allocation at all times and they have access to do this via the manager portal 24/7. The park has been deactivated whilst the owner rectifies this issue and should be in touch with you in relation to your refund.

See full customer review

Janet

West Yorkshire

8 years ago

Date of purchase: 24/07/2016

What Janet said about Pitchup.com:

Informative, easy to use & book

Found the web site easy to use. We are new to caravan world. Found the descriptions of sites and their fees very informative. We knew in a instant if site had our requirements and also their ...

Read all

See full customer review

Tracy

Dartmouth

8 years ago

Date of purchase: 24/07/2016

What Tracy said about Pitchup.com:

Excellent service

Excellent

See full customer review

Not received a review invite?

About Pitchup.com

Book more than 5,300 campsites, glampsites and holiday parks on Pitchup.com. We feature a wealth of outdoor holidays from caravans and lodges to tent pitches and wigwams in 67 countries in Europe, the Americas, Australia and Africa. Based in London, Pitchup.com was founded in 2009 and is regularly featured in the national press. Awards include FT 1000, 1,000 fastest-growing companies in Europe 2018, Deloitte UK Technology Fast 50 2016, 'Places to Stay - Budget' category at the Independent Travel Awards 2015, Best Travel Mobile Strategy / Campaign at the MOMAs 2014, Best UK Travel Site at the British Travel Press Awards 2011 and the Red Bull 'Future 50'.

Read all

Zeeta House, 200 Upper Richmond Road, London, Greater London, SW15 2SH, United Kingdom