Very Poor! I specifically ordered a pink diary and I received a black diary instead (the sheet attached to my order also stated pink diary).
Kevin
Pirongs
7 years ago
Hi Louise,
Thanks so much for your feedback. I've taken a look into this and it does look as though our dispatch team have sent you an incorrect planner.
We've obviously made a mistake on this order, and will do whatever we can to make things right. I'll send you an email in a moment and provide you with some options so that we can get this sorted asap for you :)
Christian @ Pirongs
Product reviews
Kevin
Pirongs
7 years ago
Hi Louise,
Thanks so much for your feedback. I've taken a look into this and it does look as though our dispatch team have sent you an incorrect planner.
We've obviously made a mistake on this order, and will do whatever we can to make things right. I'll send you an email in a moment and provide you with some options so that we can get this sorted asap for you :)
The personalised diary came before the predicted date and I was pleasantly surprised. The presentation is good and everyone has made positive comments about it.
Product reviews
Date of purchase: 29/09/2018
0
Share
CU
Customer
Wakefield
7 years ago
What Customer said about Pirongs:
Great quality product and shipped very quickly! Only reason why it isn’t 5/5 is that I didn’t receive a dispatch email and had to ring up and find out when it would be delivered.
Website is not the easiest to navigate when customising planner.
Received an order confirmation but no notice of shipping or tracking was ever received
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.