How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Keysound Reviews | Customer Service Reviews for https://www.feefo.com/reviews/piano-and-keyboard-shop-online | Feefo

Displaying all 1,761 reviews

Ronald Kitandwe

Feefo Verified

GBR

2 months ago

What Ronald Kitandwe said about Keysound:

The service was excellent.

Product reviews

Date of purchase: 18/02/2026

Trusted Customer

Feefo Verified

2 months ago

The service from Keysound is absolutely brilliant from the time we purchased the keyboard, delivery and after service cannot fault. M6 Dad purchased songbook+ and we could not get it working, it...

Product reviews

Date of purchase: 27/12/2025

Richard Davis

Feefo Verified

GBR

2 months ago

What Richard Davis said about Keysound:

Pleased with the service and purchase of my Kawai VPC1

I found Brandon at Keysounds very helpful and it was a pleasure to deal with this company. I also found the delivery drivers to be very helpful and one lad helped me to set up the piano and try it...

Product reviews

Date of purchase: 29/01/2026

Judy H.

Feefo Verified

GBR

2 months ago

What Judy H. said about Keysound:

Keysound.

Sadly people are quick to complain and slow to praise these days. I purchased what I was told was a similar model to my Roland KR7 elsewhere and it wasn't. Steve at Keysound gave me as long as...

Product reviews

Date of purchase: 27/12/2025

Trusted Customer

Feefo Verified

2 months ago

Great Shop and customer service 👏 👌

Very personal nothing to difficult for them.

Product reviews

Date of purchase: 17/02/2026

Ian Bull

Feefo Verified

GBR

2 months ago

What Ian Bull said about Keysound:

Great Purchase and even better customer service!

Amazing service, from being made to feel welcome, having the Keyboard demonstrated and then been left to have a go myself! Looked after through every step of the customer journey! Yes, I could have...

Product reviews

Date of purchase: 14/02/2026

Trusted Customer

Feefo Verified

2 months ago

Excellent

Excellent support from Keysound. Staff took the time to understand our child's specific needs and wants, explain the various options available, give clear guidance and allow our child plenty of time...

Product reviews

Date of purchase: 16/02/2026

Brian Pepper

Feefo Verified

GBR

2 months ago

What Brian Pepper said about Keysound:

Good service from Keysound

Very good service and the opportunity to try the piano before purchasing

Product reviews

Date of purchase: 07/01/2026

Trusted Customer

Feefo Verified

2 months ago

Review of Keysound in Hinckly

Excellent service couldn’t fault it at all each member of staff was as good as the other staff Lovely to meter an atmosphere like that It gave me my passion back for writing and playing my keyboard

Product reviews

Date of purchase: 19/01/2026

Trusted Customer

Feefo Verified

3 months ago

The delivery was good and they were quick and helpful.

Date of purchase: 30/01/2026

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Keysound Reviews

Yamaha Pre-Owned PSRS775 KeyboardMore reviews of this product (2)View product websiteWhat a wonderful keyboard. It was worth the journey. All things work perfectly. The custom I received was second to none. The whole experience was so good and memorable.

Yamaha CVP909-PE PianoMore reviews of this product (1)View product websiteKeysounds Excellent service, excellent after service and friendly people at Keysound My 90 year old father has just purchased a Yamaha CVP909 all singing and dancing keyboard/ piano. It is...Read more

Kawai VPC1 Midi ControllerMore reviews of this product (1)View product websiteI’m very pleased with the Kawai VPC1. The feel of the wooden key bed is excellent and the piano is really sturdy and well built. I like the minimalist design and it works great with software pianos...Read more

Yamaha CVP909-B PianoMore reviews of this product (1)View product websiteReplaced a Roland KR7. The sound is really good on all the different instrument voices. The many style sounds create a really good performance. Easy to record and save and also record add ons. Still...Read more

Yamaha PSRSX920 KeyboardMore reviews of this product (14)View product websiteLooking forward to having lots of fun 😁

Yamaha PSRSX720 KeyboardMore reviews of this product (7)View product websiteFantastic piece of kit! Massive upgrade from my old Yamaha EL -40! I did some reviews online and decided i needed to see one in action and have a go on it before buying, so glad i did! After been...Read more

Yamaha MODX M8 PianoMore reviews of this product (2)View product websiteExcellent support from Keysound when purchasing a new piano/keyboard for our eldest after their old (cheap) one had finally broken. The keyboard is not what we had originally thought we would buy,...Read more

Roland FP30XP-B PianoMore reviews of this product (13)View product websiteReally pleased with the Roland FP30X electric piano, the keyboard touch and sound are as near as possible you can get to an acoustic piano. I would also recommend Keysound for for their service and...Read more

Yamaha PSRSX920 KeyboardMore reviews of this product (14)View product websiteThe guys at Keysound were all great They were friendly, warm and knew what they were talking about. You see their passion for the keyboards by the way they talked about them. I bought the Yamaha 920 ...Read more

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?