Gorgeous necklace but exceedingly poor quality clasp. The clasp is very small and difficult to use. It also broke after only 2 wears. Very disappointed and not what I expect from Pia.
Pia Jewellery
Pia Jewellery
11 years ago
Thank you for your feedback. I am sorry to hear that you have been left disappointed with code 13962 Something New.
Please be aware you can always return this item within 28 days from receipt and request either an exchange or refund.
If you have any questions please do not hesitate to contact us.
Kind Regards
Ruby
Customer Services
Pia Jewellery
Pia Jewellery
11 years ago
Thank you for your feedback. I am sorry to hear that you have been left disappointed with code 7724 Rondelay Necklace.
Please be aware you can always return this item within 28 days from receipt and request either an exchange or refund.
If you have any questions please do not hesitate to contact us.
Kind Regards
Ruby
Customer Services
poor quality, noticeable fault on central pearl, very poor quality catch; returned
Pia Jewellery
Pia Jewellery
13 years ago
Thank you for your feedback. Thank you for your comments. I am sorry to hear that you were refunded instead of a replacement being sent. I will contact you directly in order to discuss this issue fully and come to a resolution.
Kind Regards
David
Customer Services
Pia Jewellery
Pia Jewellery
13 years ago
Thank you for your comments. I am very sorry to hear that the items we re not as you expected them to be and will contact you directly with regards to this matter
Kind Regards
Demi
Customer Services
Pia Jewellery
Pia Jewellery
13 years ago
Thank you for your comments. I am sorry to hear that the items were not as expected. I will look into this further and I will contact you directly as soon as I have done this.
Kind Regards
David
Customer Services
Pia Jewellery captures the essence of life’s many moods and offers timeless designs to mark its important moments. Uplifting, comforting, joyful and romantic, discover jewellery that speaks your language, a touchstone for each and every day.
See something you like? Receive FREE delivery when you spend £60 or more!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Pia Jewellery captures the essence of life’s many moods and offers timeless designs to mark its important moments. Uplifting, comforting, joyful and romantic, discover jewellery that speaks your language, a touchstone for each and every day.
See something you like? Receive FREE delivery when you spend £60 or more!
