No dispatch email or any follow up once order was placed.
No delivery warning and the courier places the items in my re cycling bin and didn’t leave a note. Luckily my £70 worth of items were found...
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Sales Team
Photo Frames & Art
2 years ago
Hello, thank you for leaving feedback. I am sorry to hear that your did not receive your dispatch and update emails. I have checked your order and can see that they were sent so I do not know why you did not receive them. Sometimes they may go to your junk folder. Royal Mail deliver our parcels and are normally great in communicating with customers so I am sorry that they let us down on this occasion. If we can help further please do not hesitate to contact us via sales@photoframesandart.com . The PF&A Team x
Our design team are constantly researching upcoming interior trends, releasing new collections throughout the year based upon their finds.We aim to update our website regularly with new items so we always have something on-trend for you.
We take packaging very seriously here at Photo frames & art. After a huge amount of research, we have come up with the perfect packaging to protect your photo frame whilst it's in transit.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Our design team are constantly researching upcoming interior trends, releasing new collections throughout the year based upon their finds.We aim to update our website regularly with new items so we always have something on-trend for you.
We take packaging very seriously here at Photo frames & art. After a huge amount of research, we have come up with the perfect packaging to protect your photo frame whilst it's in transit.