I haven’t received this order, nor heard of its whereabouts and I purchased it 15 days ago
Sales Team
Photo Frames & Art
6 years ago
Hello, we are so sorry that you have not received any information on your order, this is most unusual. We are dispatching items within 1-2 weeks at the moment as detailed on the order page and I can see from your order date that you should receive it this week. Please contact us on sales@photoframesandart.com if you have any further queiries. Stay safe, The PF&A Team x
Fast and excellent service. Love the fames - good selection and quality
Will use again.
Sales Team
Photo Frames & Art
6 years ago
Hello, we are so pleased that you received our excellent service and that you will be a returning customer, thank you. Stay safe, The PF&A Team x
Date of purchase: 14/05/2020
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Trusted Customer
Feefo Verified
6 years ago
Website easy to navigate and simple to find the frame I was looking for
Sales Team
Photo Frames & Art
6 years ago
Hello, thank you for taking the time to leave great feedback. We are pleased that you found the website easy to use and we could provide the frame you were looking for. Stay safe, The PF&A Team x
Excellent communication, fast response to email. Items came well packed & exactly as ordered.
Sales Team
Photo Frames & Art
6 years ago
Hello, thank you so much for the lovely feedback, it is much appreciated. We are pleased that you received great cusomer service and that your products were what you required. Stay safe, The PF&A Team x
Website easy enough to use. It has however been a week since my order and I’ve had no communication - no confirmation or acknowledgement of order
Sales Team
Photo Frames & Art
6 years ago
Hello, we are very concerned that you have not received any communication regarding your recent order. Because of the current circumstances we are currrently dispatching items within 1-2 weeks. Could you email us at sales@photoframesandart.com please with your order number and we will resolve this issue for you. Stay safe, The PF&A Team x
Hello, thank you for taking the time to leave feedback on your recent purchase. We are pleased that you received it quickly and are happy with it. Stay safe, The PF&A Team x
Our design team are constantly researching upcoming interior trends, releasing new collections throughout the year based upon their finds.We aim to update our website regularly with new items so we always have something on-trend for you.
We take packaging very seriously here at Photo frames & art. After a huge amount of research, we have come up with the perfect packaging to protect your photo frame whilst it's in transit.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Our design team are constantly researching upcoming interior trends, releasing new collections throughout the year based upon their finds.We aim to update our website regularly with new items so we always have something on-trend for you.
We take packaging very seriously here at Photo frames & art. After a huge amount of research, we have come up with the perfect packaging to protect your photo frame whilst it's in transit.