I've purchased many frames from PF&A and I always find their customer service great.
Product reviews
Date of purchase: 02/02/2021
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Trusted Customer
Feefo Verified
5 years ago
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Great product, just what I wanted at a fantastic price. Delivery took 14 days but believe that was down to the COVID situation and the Royal mail delivery. Definitely worth the wait tho.
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Date of purchase: 03/02/2021
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Christopher Surridge
Feefo Verified
Cambridge
5 years ago
What Christopher Surridge said about Photo Frames & Art:
Easy to place an order, well packed on arrival, good quality product
I had to chase a couple of times, ot took quite a while to come and was outside the time they stated, it was for a present and ordered in good time. I did get responses to my emails from Sandra...
Ordered 11 days ago and item still not received. It’s not being custom made so I don’t understand why it can’t just be packaged up and sent off quickly after ordering.
Sales Team
Photo Frames & Art
5 years ago
Hello, thank you for leaving feedback. We make all our frames to order and due to the current situation we are running with fewer staff. Unfortunately over the last couple of weeks, due to the Kent Covid strain and the weather, we are running 2-3 days behind schedule. I apologise for this and can confirm that your order was sent to Royal Mail on the 12th February., 2 days later than scheduled. Your order will be with you in the next couple of days but please allow for delays with Royal Mail. Stay safe, The PF+A Team x
Our design team are constantly researching upcoming interior trends, releasing new collections throughout the year based upon their finds.We aim to update our website regularly with new items so we always have something on-trend for you.
We take packaging very seriously here at Photo frames & art. After a huge amount of research, we have come up with the perfect packaging to protect your photo frame whilst it's in transit.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Our design team are constantly researching upcoming interior trends, releasing new collections throughout the year based upon their finds.We aim to update our website regularly with new items so we always have something on-trend for you.
We take packaging very seriously here at Photo frames & art. After a huge amount of research, we have come up with the perfect packaging to protect your photo frame whilst it's in transit.