Very user friendly website. Found the product photographs to be accurate. Colour was true. Product explanation good. Very reasonably priced. Just what I was looking for to frame my prints....
We bought two frames in Feb and they took a long time to arrive firstly. Upon arrival they looked okay. But we were decorating rooms so only start using the frames very recently. One of the frames...
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Sales Team
Photo Frames & Art
5 years ago
Hello, thank you for your feedback and I am sorry that you were not happy with the quality of your frame. We pride ourselves on our products and Customer Service and deal with every customer as efficiently as possible. Our products are made from Polcore which is widely used in the framing industry. We ask that you contact us if there are any problems with your frames within 30 days of delivery and will offer a refund or replacment. Whilst I understand that you did not use them straightaway, the frame was dropped in the home, after this time. Free shipping was offered, as compensation, when you said that you would need to order another frame.
We do sell hundreds of these frames and you can see from our reviews, that customers are very happy with them. The PF+A Team
Our design team are constantly researching upcoming interior trends, releasing new collections throughout the year based upon their finds.We aim to update our website regularly with new items so we always have something on-trend for you.
We take packaging very seriously here at Photo frames & art. After a huge amount of research, we have come up with the perfect packaging to protect your photo frame whilst it's in transit.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Our design team are constantly researching upcoming interior trends, releasing new collections throughout the year based upon their finds.We aim to update our website regularly with new items so we always have something on-trend for you.
We take packaging very seriously here at Photo frames & art. After a huge amount of research, we have come up with the perfect packaging to protect your photo frame whilst it's in transit.