The first frame that I ordered had some paint missing from the frame so I emailed photo frames and art and was so impressed with their customer service and response time. They were extremely helpful...
Read more
Sales Team
Photo Frames & Art
3 years ago
Hi there,
Thank you very much for your feedback, we really appreciate your kind comments.
We're so pleased we managed to resolve this quickly for you, and that you were happy with the customer service you received :)
The PF+A team x
Quick response time, very helpful, fast delivery, perfect frames!
Sales Team
Photo Frames & Art
3 years ago
Hi there,
We're so pleased that you're happy with your frames, and that they arrived quickly :)
Thank you very much for taking the time to leave feedback.
The PF+A team x
These are lovely frames and I have ordered many. Will continue to order from this company in the future. Thank you
Sales Team
Photo Frames & Art
3 years ago
Hi there,
Thank you for for your kind feedback.
We're really pleased that you're happy with your frames :)
Thank you very much for considering us again in the future!
The PF+A team x
The most varied selection of frames I have ever seen. Great to be able to have different sizes of frame in the same materials. Lovely quality. I will shop here again.
Sales Team
Photo Frames & Art
3 years ago
Hi there,
Thank you for taking the time to leave us a review, we really appreciate this :)
We're so pleased that you're happy with both the quality and choice of frames.
Have a lovely evening!
The PF+A team x
I’ve made a few orders with PFaA now and been happy with each one. Decent quality and as described. I particularly like the wood effect finish of their frames and they are not as pricey as some other...
Read more
Sales Team
Photo Frames & Art
3 years ago
Hi there,
We're so pleased that you find our frames to be of good value and quality, and we're so glad that you've been happy with all of your orders from us!
Thank you for taking the time to leave such kind feedback :)
The PF+A team x
Customer service was excellent. The frame was damaged in transit, but a replacement was received within 72 hours
Sales Team
Photo Frames & Art
3 years ago
Hi there,
Thank you very much for your lovely feedback.
We're so pleased that you were happy with the customer service you received, and we're very pleased that your replacement frame arrived promptly :)
The PF+A team x
Hi there,
Thank you very much for taking the time to leave us a review.
We're so pleased that you were happy with our customer service, and the quality of your frame :)
The PF+A team x
Delivery was longer than expected, then when the order arrived the glass in one of the frames was broken. I contacted customer services and am still waiting for a response.
Sales Team
Photo Frames & Art
3 years ago
Hello, I am so sorry to hear that your experience as not been as we hoped. The delivery took a little longer than normal as we were closed over the Christmas peiod and we did not start to dispatch orders until our return on the 4th January. This information was provided on the website and your confirmation email. I have checked and can confirm that we have not received any message from you regarding the breakage, could I check that you are sending it to us at sales@photoframesandart.com? If you could try again and send a photograph of the breakage we can arrange for a replacement or refund straight away. Many thanks The PF&A Team x
Service was first class. I was kept informed of lead times throughout. The quality of the frames is excellent. I’d definitely use them again.
Sales Team
Photo Frames & Art
3 years ago
Hi there,
Thank you very much for your kind review.
We're so pleased that you're happy with both the quality of your frames and our service.
Have a lovely evening :)
The PF+A team x
Our design team are constantly researching upcoming interior trends, releasing new collections throughout the year based upon their finds.We aim to update our website regularly with new items so we always have something on-trend for you.
We take packaging very seriously here at Photo frames & art. After a huge amount of research, we have come up with the perfect packaging to protect your photo frame whilst it's in transit.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Our design team are constantly researching upcoming interior trends, releasing new collections throughout the year based upon their finds.We aim to update our website regularly with new items so we always have something on-trend for you.
We take packaging very seriously here at Photo frames & art. After a huge amount of research, we have come up with the perfect packaging to protect your photo frame whilst it's in transit.