The frame I ordered said 12x15ins the one that arrived was bigger by an inch both ways
So I could not use it, didn’t send back as too much bother! So not sure how they measure their frames.
Sales Team
Photo Frames & Art
3 years ago
Hi there,
I'm sorry to hear that the frame isn't as you expected.
All measurements provided refer to the internal dimensions of the frame so you know what size print will fit. The external dimensions of the frame will always be slightly larger.
If you send a message to sales@photoframesandart.com then we can send you a free returns link :)
The PF+A team x
Hi there,
Thank you very much for your feedback, and for sharing your photo - your print looks great in the frame! We're so pleased that you're happy with it :)
The PF+A team x
Date of purchase: 12/02/2023
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Anthony Sinclair
Feefo Verified
3 years ago
What Anthony Sinclair said about Photo Frames & Art:
Stylish frames which arrived swiftly and very well packed. Perfect for A4 black & white prints.
Sales Team
Photo Frames & Art
3 years ago
Hi there,
Thank you very much for your feedback. We're so pleased that you're happy with your frames :)
The PF+A team x
Beautiful frame and the most excellent service. I made a mistake on my delivery time and emailed and it was sorted free of charge even though the mistake was mine! Very kind. Highly recommend.
Sales Team
Photo Frames & Art
3 years ago
Hi there,
Thank you very much for your review. We're so pleased that you were happy with your photo frame and the customer service you received :)
The PF+A team x
Ordered a few frames over the past year or so and they’re brilliant every time! Quick delivery, great quality and a great price
Sales Team
Photo Frames & Art
3 years ago
Hi there,
We're so pleased that you're happy with the quality your frames. Thank you very much for taking the time to leave feedback :)
The PF+A team x
Excellent service and quality product, will definitely use them again. Ordered an aromatherapy candle for the kitchen and looks/smells wonderful.
Sales Team
Photo Frames & Art
3 years ago
Hi there,
Thank you very much for taking the time to leave us a review. We're so pleased that you were happy with both our service and your candle - it really does smell lovely doesn't it!
The PF+A team x
Product reviews
Date of purchase: 04/02/2023
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KA
Karen
Feefo Verified
3 years ago
What Karen said about Photo Frames & Art:
Really quick service. Fabulous frame, lovely quality. Good value for money
Sales Team
Photo Frames & Art
3 years ago
Hi there,
Thank you very much for your kind review. We're so pleased that you were happy with our service, and the quality & value of your frame :)
The PF+A team x
Product reviews
Date of purchase: 05/02/2023
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Trusted Customer
Feefo Verified
3 years ago
Love the frames , delivered quickly . One frame arrived broken but was replace straight away , excellent service
Sales Team
Photo Frames & Art
3 years ago
Hi there,
Thank you for taking the time to leave feedback. We're so glad that our customer service team were able to help, and we're very pleased that you're happy with your frames :)
The PF+A team x
Our design team are constantly researching upcoming interior trends, releasing new collections throughout the year based upon their finds.We aim to update our website regularly with new items so we always have something on-trend for you.
We take packaging very seriously here at Photo frames & art. After a huge amount of research, we have come up with the perfect packaging to protect your photo frame whilst it's in transit.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Our design team are constantly researching upcoming interior trends, releasing new collections throughout the year based upon their finds.We aim to update our website regularly with new items so we always have something on-trend for you.
We take packaging very seriously here at Photo frames & art. After a huge amount of research, we have come up with the perfect packaging to protect your photo frame whilst it's in transit.