How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Photo Frames & Art Reviews

Displaying all 3,375 reviews

Trusted Customer

Feefo Verified

3 years ago

Excellent frames

Good quality frames shipped safely and quickly. Will definitely buy more

Sales Team

Photo Frames & Art

3 years ago

Hi there, Thank you very much for your feedback. We're so pleased that you're happy with the quality of your frames :) The PF+A team x

Product reviews

Date of purchase: 23/03/2023

Trusted Customer

Feefo Verified

3 years ago

Frame was delivered on time and was well packaged

Sales Team

Photo Frames & Art

3 years ago

Hi there, Thank you very much for taking the time to leave us a review. We really appreciate your kind comments :) The PF+A team x

Product reviews

Date of purchase: 22/03/2023

Wendy O’Mahony

Feefo Verified

3 years ago

What Wendy O’Mahony said about Photo Frames & Art:

Well-packed and arrived swiftly.

Sales Team

Photo Frames & Art

3 years ago

Hi there, Thank you for your feedback. We're so pleased that your frame arrived promptly and that you were happy with the packaging :) The PF+A team x

Product reviews

Date of purchase: 08/03/2023

Trusted Customer

Feefo Verified

3 years ago

Disappointed

I spent over £75 on 5 Oxford white photo frames and was really disappointed with the quality. After I got the order I looked at ones in my local Asda store at £3.50 each and in my opinion they were...

Sales Team

Photo Frames & Art

3 years ago

Hi there, We're really sorry to hear that you're disappointed with your frames. Our Oxford frames are one of our best sellers, and as you can see from our many postive reviews, this is not a common issue. We do offer free returns, so please keep an eye on your emails and a member of our team will send you a returns link. The PF+A team x

Product reviews

Date of purchase: 20/03/2023

Colin Kenward

Feefo Verified

Cornwall

3 years ago

What Colin Kenward said about Photo Frames & Art:

Extremely pleased with this purchase

Great value very pleased with this frame which came very well packed and on time.Would certainly buy again.

Sales Team

Photo Frames & Art

3 years ago

Hi there, We're so pleased that you're happy with the quality and value of your frame. Thank you very much for taking the time to leave feedback :) The PF+A team x

Product reviews

Date of purchase: 15/03/2023

Trusted Customer

Feefo Verified

3 years ago

Good quality frames, well packaged.

Sales Team

Photo Frames & Art

3 years ago

Hi there, Thank you for your feedback. We're so pleased that you're happy with the quality of your frames :) The PF+A team x

Date of purchase: 19/03/2023

Mrs Wehrmeyer

Feefo Verified

3 years ago

What Mrs Wehrmeyer said about Photo Frames & Art:

Frame arrived with a chip on the edge and PF&A sent an new one straight out to replace it.

Sales Team

Photo Frames & Art

3 years ago

Hi there, Thank you very much for your review. We're so pleased that our customer service team were able to help :) The PF+A team x

Date of purchase: 17/03/2023

Trusted Customer

Feefo Verified

3 years ago

Just what I needed

Perfect frame for my poster. I had struggled to find the right size. Packaging was excellent and my frame arrived safely and promptly. Thank you.

Sales Team

Photo Frames & Art

3 years ago

Hi there, We're so pleased that you managed to find what you were looking for. Thank you very much for taking the time to leave us a review :) The PF+A team x

Product reviews

Date of purchase: 17/03/2023

Sarah Connelly

Feefo Verified

3 years ago

What Sarah Connelly said about Photo Frames & Art:

Good service but the colour wasn't as expected!

Service was very good

Sales Team

Photo Frames & Art

3 years ago

Hi there, Thank you for your feedback. We're really pleased that you were happy with our service, but we are sorry to hear that the frames weren't as you expected. Please could you send us a photo to sales@photoframesandart.com so we can check that you definitely received the correct frames? The PF+A team x

Product reviews

Date of purchase: 18/03/2023

Marissa Sanders

Feefo Verified

3 years ago

What Marissa Sanders said about Photo Frames & Art:

Hold out for the discount

I had the photo frames in my basket on a couple of tabs on my PC. I ordered at the full price. When I went back into the other tab later, a discount appeared to encourage me to buy, but I had...

Sales Team

Photo Frames & Art

3 years ago

Hi there, Thank for taking the time to leave us a review. We're really pleased that you're happy with your frames, but we are sorry to hear that you missed the discount on this ocassion. The PF+A team x

Product reviews

Date of purchase: 23/02/2023

Not received a review invite?

Set of 3 A3 Poster Frame For A4 Print With Mount | Oxford Black

A3 Instax Mini Wooden Photo Frame x 16 | Hartland Oak Effect

16x12" Shabby Chic Photo Frame With Soft White Mount | Vintage Black

12x12" Frame For 8x8" With Glass | Oxford

14x11 Frame For 10x8 With Glass | Oxford

Oversized Mount Wooden 16x16" Black Frame For 5x5" | Signature Collection

View all media (127)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Photo Frames & Art Reviews

Norfolk Wood Effect Photo Frame 20x16" For 16x12'' With Soft Cream MountMore reviews of this productView product websiteFrames very attractive and love the cream mounts. Looks very modern

16x11.5" for A4 Winchester Wood Photo Frame with Soft White MountMore reviews of this productView product websiteGood quality attractive frame and mount

16x11.5" For A4 Frame With Glass | OxfordMore reviews of this productView product websiteAttractive frame, lighter than the Norfolk frame

12x12 For 8x8 Frame With Glass | OxfordMore reviews of this productView product websiteAttractive frame. Looks like wood

16x16 For 12x12 Frame With Glass | OxfordMore reviews of this productView product websiteGreat and durable quality

Oxford Photo Frame A4 For A5 With Soft Cream MountMore reviews of this productView product websiteWell-wrapped and swiftly delivered. Frame looks lovely.

Oxford Photo Frame 8x6" For 6x4" With Soft Cream MountMore reviews of this productView product websiteSame quality as Asda frames at 3.50 each. Paid over £75 for 5 frames on your website.

Oxford Photo Frame 9x7" For 7x5" With Soft Cream MountMore reviews of this productView product websiteNot good enough quality for the money paid.

16x16 for 12x12" With Glass | Winchester WoodMore reviews of this productView product websiteGreat quality and vaue well above my expectations.A very easy purchase which I would certainly buy again.

Milano Photo Frame 15x10" No MountMore reviews of this productView product websitePerfect frame for my poster. I had struggled to find the right size. Packaging was excellent and my frame arrived safely and promptly. Thank you.

Oxford Square Photo Frame 10x10" For 8x8" With Soft Cream MountMore reviews of this productView product websiteThe colour wasn't as advertised. The frames were supposed to be white but the true colour when they arrived was more grey than white!

Hoxton Photo Frame 16x12" For 12x8" With Soft Cream MountMore reviews of this productView product websiteExcellent quality. Great to have frames with glass, rather than perspex.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?