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Your Co-op Reviews

https://broadband.yourcoop.coop
Rated
Excellent

Energy, broadband, phone and mobile services from The Midcounties Co-operative

Service
4.1
/5
Product
4.2
/5

5

4

3

2

1

252

74

42

13

41

422

ratings over the past year

Displaying all 3,331 reviews
Trusted Customer
1 month ago
Date of purchase: 28/04/2025
New Sim
Very good 👍 and helpful and friendly advisors
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Marc
Your Co-op
25 days ago
Thank you for the feedback, We are thrilled to hear you are happy with our customer service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc
Product reviews

0
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Trusted Customer
1 month ago
Date of purchase: 29/04/2025
Product reviews

0
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Trusted Customer
1 month ago
Date of purchase: 03/04/2025
F
?
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Marc
Your Co-op
1 month ago
Thank you for the feedback, We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc
0
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AG
Andrew Greaves
Newcastle
1 month ago
Date of purchase: 22/04/2025
What Andrew Greaves said about Your Co-op:
Excellent advice and guidance provided re the new Fairphone 5 that I was enquiring about. Purchasing the FP5 and transferring the data from my previous phone was very quick and uncomplicated.
Merchant Logo
Marc
Your Co-op
1 month ago
Thank you for the feedback, We are thrilled to hear you are happy with our customer service and product. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc
Product reviews

0
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SN
Steven Novak
Nottingham
1 month ago
Date of purchase: 29/04/2025
What Steven Novak said about Your Co-op:
Service was absolutely fine. Phones can take a while to be answered but staff are knowledgeable and helpful when you get through.
Merchant Logo
Marc
Your Co-op
1 month ago
Thank you for the feedback, We are thrilled to hear you are happy with our service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc
Product reviews

0
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Trusted Customer
1 month ago
Date of purchase: 30/03/2025
Don't support your own router
Slow and innacurate technical support.
Product reviews

0
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Trusted Customer
1 month ago
Date of purchase: 05/05/2025
Merchant Logo
Marc
Your Co-op
1 month ago
Thank you for the feedback, We are thrilled to hear you are happy with our product. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc
Product reviews

0
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PM
Phil Moore
1 month ago
Date of purchase: 04/04/2025
What Phil Moore said about Your Co-op:
Never received any service
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Marc
Your Co-op
1 month ago
HI Phil, Thank you for your feedback. I'm sorry to hear about your unsatisfactory experience. I will ensure that a call is scheduled to discuss any issues you may be experiencing. Kind Regards, Marc.
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Trusted Customer
1 month ago
Date of purchase: 22/04/2025
excellent reliable
Excellent reliable
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Marc
Your Co-op
1 month ago
Thank you for the feedback, We are thrilled to hear you are happy with our customer service and product. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc
Product reviews

0
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PS
Phil Scott
1 month ago
Date of purchase: 01/04/2025
What Phil Scott said about Your Co-op:
A1 Service
Easy, very straightforward, good communication.
Merchant Logo
Marc
Your Co-op
1 month ago
Hi Phil, Thank you for the feedback, We are thrilled to hear you are happy with our customer service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc
Product reviews

1
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About Your Co-op
Your Co-op is part of The Midcounties Co-operative and are the only Co-op utilities provider in the UK offering; broadband, energy, phone and mobile services to residential and business customers. We are owned and controlled by our members, and when you contact our UK based customer service team you are greeted by our co-op colleagues, ready to help.
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01608 434 000
Co-operative House, Warwick Technology Park, Gallows Hill, Warwick, Warwickshire, CV34 6DA, United Kingdom
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About Your Co-op
Your Co-op is part of The Midcounties Co-operative and are the only Co-op utilities provider in the UK offering; broadband, energy, phone and mobile services to residential and business customers. We are owned and controlled by our members, and when you contact our UK based customer service team you are greeted by our co-op colleagues, ready to help.