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Your Co-op Reviews

https://broadband.yourcoop.coop
Rated
Excellent

Energy, broadband, phone and mobile services from The Midcounties Co-operative

Service
4.2
/5
Product
4.2
/5

5

4

3

2

1

258

76

40

12

40

426

ratings over the past year

426 out of 3,326 reviews
Time:
Past year
TB
Thomas Binding
Rainham.
8 days ago
Date of purchase: 24/04/2025
What Thomas Binding said about Your Co-op:
Satisfaction 100 per cent.
As always excellent staff and service.
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Marc
Your Co-op
8 days ago
Thank you for the feedback, We are thrilled to hear you are happy with our customer service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc
Product reviews

0
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Trusted Customer
11 days ago
Date of purchase: 30/05/2025
Good service
Straight forward
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Marc
Your Co-op
9 days ago
Thank you for the feedback, We are thrilled to hear you are happy with our customer service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc
0
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Trusted Customer
11 days ago
Date of purchase: 16/05/2025
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Marc
Your Co-op
11 days ago
HI, Thank you for your feedback having a look at your account i can see our provisioning team emailed you on the 30-05-2025 and also the 21-05-2025 and have not had a response back from you Kind Regards Marc
0
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AR
Alan Robinson
Stamford Bridge Yorkshire
12 days ago
Date of purchase: 18/04/2025
What Alan Robinson said about Your Co-op:
Everything was put to me plainly.
Product reviews

0
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Trusted Customer
13 days ago
Date of purchase: 20/05/2025
New Router.
Although I have not yet tried the new equipment as it will not be officially turned on until 2nd June. It looks much better than my old one. Thank you for your help. Could I please inform you...

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Marc
Your Co-op
11 days ago
Hello, Thank you for your feedback. I'm sorry to hear about your unsatisfactory experience with the name change on the account. I will ensure that a call is scheduled in for you to discuss this and resolve the issue. Kind Regards, Marc.
0
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Trusted Customer
14 days ago
Date of purchase: 08/05/2025
Poor customer service and network
Poor customer service was not polite or customer friendly ABIT abrupt Took ages to get through on phone trying couple of times near gave up Agent was just making money 💰 for phone SIM haven't used...

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Trusted Customer
16 days ago
Date of purchase: 16/04/2025
Excellent Service all round
Very helpful, friendly, patient and quick to resolve problems when possible
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Marc
Your Co-op
16 days ago
Thank you for the feedback, We are thrilled to hear you are happy with our customer service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc
Product reviews

0
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NS
Nick Randall-Smith
Montgomery
22 days ago
Date of purchase: 11/04/2025
What Nick Randall-Smith said about Your Co-op:
Finally we have fibre.
Very pleased with the co-op, the staff have been first class and keen to help.
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Marc
Your Co-op
16 days ago
Thank you for the feedback, We are thrilled to hear you are happy with our service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc
Product reviews

0
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ML
Monika Leaman
17 days ago
Date of purchase: 01/05/2025
What Monika Leaman said about Your Co-op:
Very friendly and helpful
Very good.
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Marc
Your Co-op
16 days ago
Thank you for the feedback, We are thrilled to hear you are happy with our customer service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc
Product reviews

0
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Trusted Customer
20 days ago
Date of purchase: 08/04/2025
Great 👍
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Marc
Your Co-op
16 days ago
Thank you for the feedback, We are thrilled to hear you are happy with our customer service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc
Product reviews

0
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About Your Co-op
Your Co-op is part of The Midcounties Co-operative and are the only Co-op utilities provider in the UK offering; broadband, energy, phone and mobile services to residential and business customers. We are owned and controlled by our members, and when you contact our UK based customer service team you are greeted by our co-op colleagues, ready to help.
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01608 434 000
Co-operative House, Warwick Technology Park, Gallows Hill, Warwick, Warwickshire, CV34 6DA, United Kingdom
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About Your Co-op
Your Co-op is part of The Midcounties Co-operative and are the only Co-op utilities provider in the UK offering; broadband, energy, phone and mobile services to residential and business customers. We are owned and controlled by our members, and when you contact our UK based customer service team you are greeted by our co-op colleagues, ready to help.