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Philip Morris & Son Reviews

https://www.philipmorrisdirect.co.uk
Rated
Exceptional
Service
4.9
/5
Product
4.8
/5

5

4

3

2

1

1,690

82

12

6

25

1,815

ratings over the past year

Displaying all 32,855 reviews
CH
Carole Handley
Halifax
10 hours ago
Date of purchase: 01/07/2025
What Carole Handley said about Philip Morris & Son:
Very Satisfied
Excellent, as always, thank you
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GS
Garry Stockton
Rochdale
1 day ago
Date of purchase: 30/06/2025
What Garry Stockton said about Philip Morris & Son:
Excellent service delivered very promptly and courteously by Royal Mail
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EO
Eddie Owen
Cheshire
1 day ago
Date of purchase: 30/06/2025
What Eddie Owen said about Philip Morris & Son:
Great value. Great serviice.
Goods, even including postage were avsilable and cheaper than elswhere. It may have been a Sale product or Promo but I will bear Philip Morris & Son in mind for future purchases.
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EW
enid warren
barnstaple
1 day ago
Date of purchase: 30/06/2025
What enid warren said about Philip Morris & Son:
great
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DC
David Crighton
2 days ago
Date of purchase: 27/06/2025
What David Crighton said about Philip Morris & Son:
Good Shop!
Very quick delivery at an excellent price.
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HB
Heather Beasley
Hereford
2 days ago
Date of purchase: 28/06/2025
What Heather Beasley said about Philip Morris & Son:
Great
Fast delivery, good communication. Great price
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Trusted Customer
4 days ago
Date of purchase: 27/06/2025
I had to send photos of damage but I wont get a refund until the chair is
I bought the chair on the 27th June. I received the chair on the 30th June and discovered that one of the armrest was broken. I phoned and was told it would be collected. It was collected Thursday...

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Customer Service
Philip Morris & Son
3 days ago
Good morning, Thank you for your feedback. I do sincerely apologise the chair arrived damaged, this is understandably very frustrating for yourself. I can see from the notes on your order that a member of our team has advised you that the product is out of stock and once the return is back the refund will be issued, we will notify you via email once the return has come back and the refund has been issued. This should be back with us start of week commencing 7th July. If we can be of any further assistance, please do not hesitate to contact us back at Customerservice@philipmorrisdirect.co.uk Kind Regards, Customer Service Team.
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SD
Sheila Dunn
6 days ago
Date of purchase: 25/06/2025
What Sheila Dunn said about Philip Morris & Son:
Happy customer
Excellent
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Trusted Customer
6 days ago
Date of purchase: 25/06/2025
good service
Excellent service from Philip Morris as expected, It might be worthwhile stating the manufacturing countries for some of the more expensive products you sell to give buyers a good indication of the...

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PG
Patricia Green
Cheshire
7 days ago
Date of purchase: 23/06/2025
What Patricia Green said about Philip Morris & Son:
Satisfied
Quick reply and speedy delivery, and nicely packaged
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About Philip Morris & Son
The modern incarnation of Philip Morris & Son is a business that thrives by differentiating itself on the basis of the quality of customer service. Whether you are one of the 120,000+ people a year who buy from us by mail order, or a Herefordshire local who has been shopping with us all your life, we aim to provide you with quality goods and service. Philip Morris & Son was established in Hereford as an ironmongers in 1845. Whilst true to its roots and very much still a family business Philip Morris & Son has developed into the thriving business of today encompassing department store and mail order.
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01432 377 089
21-23 Widemarsh Street, Hereford, Herefordshire, HR4 9EE, United Kingdom
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About Philip Morris & Son
The modern incarnation of Philip Morris & Son is a business that thrives by differentiating itself on the basis of the quality of customer service. Whether you are one of the 120,000+ people a year who buy from us by mail order, or a Herefordshire local who has been shopping with us all your life, we aim to provide you with quality goods and service. Philip Morris & Son was established in Hereford as an ironmongers in 1845. Whilst true to its roots and very much still a family business Philip Morris & Son has developed into the thriving business of today encompassing department store and mail order.